Barry Coleman is chief technology officer of UserCare
Customer support is your brand’s untapped secret weapon
Posted Bya Luxury Daily columnistOn In Columns,Featured,Opinion | No 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","iv":"4fa7c45983352a7417d32374f8919fe3","s":"d65431c8435bcb20"}