Customers love you? Think again
Posted Bya Luxury Daily columnistOn In Columns,Featured,Opinion | No 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","iv":"bafb22ea1a797e7758f0d249a4463cce","s":"c4af4ffd9d23c641"}
Gregory J. Furman is founder/chairman of The Luxury Marketing Council