Customers love you? Think again
Posted Bya Luxury Daily columnistOn In Columns,Featured,Opinion | No 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","iv":"4fd7bd09773bee0a49789f71ac443952","s":"0275d8b2223298a2"}
Gregory J. Furman is founder/chairman of The Luxury Marketing Council