Customers love you? Think again
Posted Bya Luxury Daily columnistOn In Columns,Featured,Opinion | No 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","iv":"6d4b501fc71107ea44c17f72f5934a6a","s":"068a1f41787d7d9f"}
Gregory J. Furman is founder/chairman of The Luxury Marketing Council