Customers love you? Think again
Posted Bya Luxury Daily columnistOn In Columns,Featured,Opinion | No 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","iv":"503b0ed092de1777ca9b868443529461","s":"84b045245e3a3839"}
Gregory J. Furman is founder/chairman of The Luxury Marketing Council