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Day’s wrap: Omnichannel, Guerlain, Ferrari, Audemars Piguet, Flexjet, Robb Report and Miu Miu

Guerlain is looking back on its history. Image credit: Guerlain

 

Luxury Daily's live news from Jan. 19:

Neiman Marcus, Saks prepare for omnichannel’s imminent takeover
Over the past few years, omnichannel has become a buzzword in luxury and retail marketing, but by 2020, consumers will no longer tolerate brands' mistakes.