Delivering experience as retail convenience becomes an expectation
Posted By a Luxury Daily columnist On In Arts and entertainment,Columns,Featured,Industry sectors,Opinion,Retail | No 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","iv":"4be8f7e2a783e9fe76b91fa3b2ebd8d9","s":"4aa3912750c44bfd"}
Josh Cole is chief marketing officer of Sky Zone Franchise Group