Despite digital advancements, human customer service is irreplaceable
Posted BySarah JonesOn In Featured,Industry sectors,Multichannel,News,Retail | No 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","iv":"4d34a511c0745c5a24024992da987d8c","s":"a45bdfd942a2b6a3"}