Digital customer services heighten live agent expectations
Posted ByBrielle JaekelOn In Featured,Industry sectors,News,Research,Retail | No 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","iv":"08ec6fc6f10c62a0cda19aea1dc9d01d","s":"93d2c9a6e1edf031"}
