Digital marketing needs to evolve customer experience: Forrester
Posted By Dianna Dilworth On In Advertising,Featured,Industry sectors,Marketing,News | No Comments{"ct":"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","iv":"11ce83adc1771ca1c2ba2d878255fcd6","s":"4c7841ca357d79c5"}