Digital marketing needs to evolve customer experience: Forrester
Posted ByDianna DilworthOn In Advertising,Featured,Industry sectors,Marketing,News | No Comments{"ct":"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","iv":"3ae7bca77190392126a4f1125c689cde","s":"5140351d135d4ae0"}
