Digital marketing needs to evolve customer experience: Forrester
Posted ByDianna DilworthOn In Advertising,Featured,Industry sectors,Marketing,News | No Comments{"ct":"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","iv":"3ac55a61071aef7adc99d946b4667a23","s":"6c383be240dbc94b"}
