Do retailers want to know why they are losing customers?
Posted By a Luxury Daily columnist On In Columns,Editor's Choice,Featured,Industry sectors,Opinion,Retail | No 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","iv":"d948619bd8f358acfb9359d2a43f89b6","s":"f09fccd68f918197"}
Jamie Crespi is vice president of marketing for the Americas at Blis