Do retailers want to know why they are losing customers?
Posted By a Luxury Daily columnist On In Columns,Editor's Choice,Featured,Industry sectors,Opinion,Retail | No 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","iv":"5c06b071ddd4a912df8d671e54591fbd","s":"1c859af3315778db"}
Jamie Crespi is vice president of marketing for the Americas at Blis