Do retailers want to know why they are losing customers?
Posted Bya Luxury Daily columnistOn In Columns,Editor's Choice,Featured,Industry sectors,Opinion,Retail | No 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","iv":"ba1f23fe7d67f8f732d10a7367dd0334","s":"b43b7096779fb2e1"}
Jamie Crespi is vice president of marketing for the Americas at Blis