Do retailers want to know why they are losing customers?
Posted Bya Luxury Daily columnistOn In Columns,Editor's Choice,Featured,Industry sectors,Opinion,Retail | No 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","iv":"0f2a27bba928e6fcf14b030a61d0cf3a","s":"eb2623c2216fa578"}
Jamie Crespi is vice president of marketing for the Americas at Blis