Do retailers want to know why they are losing customers?
Posted Bya Luxury Daily columnistOn In Columns,Editor's Choice,Featured,Industry sectors,Opinion,Retail | No 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","iv":"942ca2e469f215d3ee83dbc4be2c9401","s":"d0934b8117cff747"}
Jamie Crespi is vice president of marketing for the Americas at Blis