Do retailers want to know why they are losing customers?
Posted Bya Luxury Daily columnistOn In Columns,Editor's Choice,Featured,Industry sectors,Opinion,Retail | No 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0\/pMIUaU6WQZvhVSMEAg9zRr5iaNQE+bB7dFGC4FzhhUDoDSYra4aOiF\/Z4yY0HN8KIuNyXxJ9doI7DYUovy5TvRdMINqmf6EIs\/N6iI7HJ30wbDzAcdvakuLC\/SWE9WBfgCKCfteetl+mdvZ1fFglqcbggERY2mi8erQCgA3Rs2dtE8BiLRwBIsClqi\/W2WHZXndYK00pTPeOHnxdf8LpDjsRmp7LIBvWcKg9xxsgVtK6Lw8zRxHZHmVufZTV2hjnbhDHx1vx40pcLUtKgzIpT38YRE6ThD+YZIpZPoPnpHTN966L6314YrUG8TW4P4V0TTdCEGo4xBcfzUXvDA\/t9NAJwxiIZCnqKaYR9udThbz4cCaws9Wd9wmZe\/G4BXvK\/d2x6D6YL2KgmW8oSO2MIBswWzMpZY4GhXhCOxhziAiuVsUhnDr2wPsYQMEokOJSlVMBvglRF4cV7kXP2GFYC7RHrL0PguYhdTv6hoNSZ76PRVywYmzkUBKW49ccEFPeTlkeEpRP1r9XTUfpi0+K9O7o1Bl8UwnqBOQxloxru6gG+OpO9B9S9jUii+aUFVTdja8yW5dMTTw\/VWWL3eeO16CYJM3uhrF\/iNB4M77wd+fMcm7NwN11VqQ6+H3ElLEvEsRfXcHkvhv\/aJ3fKZydxxIvbK7gJ4BifAC5OGafZagRSHKwgmdVYVofS7MCp42sRQR8+bjVHlRbdHjwDv0dHaypsA7Y9BHZXnvGpskbcF+nOmaCdil+6mBivgHMVgiaTVCjYUye9Zldkv2Oid6lvJJdIselKAtSMlUEgKSnONjk17YLAhPsu+PU0b6nd0abvCprHbLXqG5FPq28GMidoNLPg9rPD\/T7bwFZ6QQGTYPOCQcPhzpzCKBQStzXFJA19ietVE9zMVQ3DFCTjmqSgXwv7A\/qLWP5hW\/rXVGrQYJwv8DopGzIvK7tJm5L0VrDHXyGh4xtznZizpmCDfB800GlcL5Xfpg+Sdt6mQExhCN0o+HAaf2N3OLxWz6rl2+FvFmLmfbL9YIrB6\/b\/1BKGU7pOcVvKD3dll\/sLhglN\/dEUrfHTlR4SBGDpFGJAfk5eLPoxDH94lqOashaYCn+Ltft+lMEkPBAx285LxlqxgSpyVkhAsT1emvYJ6OC9ARnMLDU45\/TE0H3lsoLhPebmk9OvjRJ68j5mSik3nAI8qTvXKpbDcdQmDRCiyf6zTH32qpp233A0ER60j88eSm\/uUAqQlZo9N5YOwOSuAfJssd69JTiXL\/HYDGwUeITID267gqpVbmt03Vhv+JoPO9ILu6h88kY6AlKpXV0UAWBf546XEU22bUsYdAL36stYWRSxZoI8qRtPKC23wfmqSdhUxzAHQ18HwBpaYD+fAehtRzlr34WGG9VEXVCnSopcu4E7YdUgd\/nViWiEeXUhdZO2P1UlWQHwqPbL7whus16+mHoD3mEZ49e+1hGePumalQVTz7gtYzVEv3Q3GPqz2LNya+dInB2a+HH\/191f48zMwxlR6soEfY2MVfj8tI49SpL9IxF6n6ZmwlDteo+CW4SQAklpLcH9jSS3arMH6AFoVzaKgU7W34yCKJ40rxNIW\/wEpFXHlDTIWy2XQAO4nlGmokGLxmT0kgbq4EFTdf20IWxoHVmF5tAj\/fBwCzKATaTXL\/IDBAny\/MFsLhrdIoKJxnrHGtNlclFt\/91jiobMwy3D5vkVS3jZq1pUjsIaUG7IsDy4QkdBYPW+svUHY45qp9O0H8vvCkTp7zkY8VtKIab24Q5swEq4DZpZfoJGHBSn9H7boqswHkeA+KyGI52gRBlXrtgqLIBhsIihEeWmBRTTcf2MKIcaU+YUgwKVZxPcQBvCVrFJh3HrHI+I4KrhZBTv6pf9Htl5UMNuyND7L1G97oTCsK64HnAtagJU+fiqnRXrVYrdrZbVXDslfd1nDf06AdASY\/SCg6PHXIG+x91TrzsyHXvHsXoTmM0TKHl9xLO0kfxA+Vb7xzDQGlaKHliUPSnvfBYSb75CIayikRsZs3F\/sElB7jCYhOX9cx\/fy0c4Zf7APTbSo8LxcxlZfR2OqNADVCnU9WbGVWMnRmd1RyEY7WsnxgN7N4OiNLbHJKYglkUBmFVNZJJjQwnSpiA4pBQVICQ5Z8UCkR40ht321PYTtiZsljthcux9pqhkQdK1U6GPeOQC81ySfiZ14oxIrarvpIoxw+H7MOCb8gDTuY7qwqED6R\/x40GuLArHgmAikiVDjvTKM\/qKd5frBKnnoMOKWr09orTXfObT\/kavHWCq0\/GS28z8TmAVwGfeEb\/s+qZvKNEc3aCDDubJJisdzkW49uQqRF3euTPYD3seQR3xdsSsX+ZRCqTr3bFVVrXbImdD9vsMwg59mLHvN456D3p7U\/tg0th2wbLo4RWWL8ZSxFojsSoYZlUP0R38\/baCsswKmcE6wE+4exwjSqCbnHvQ3HT9QAVpcTw6ryK6zn+V\/PQcZ0SRkqjUPYRbnU\/OctgHCY73JD8GTW7LoYFj+MeCxtAagyFivq3RyTCxK4iFDPUYfONc2hIEyvXZ7y0ieKZxOKriMAHlnsOvJzrp808YE1po8UrKWK6XR1m8PgHkANvIlOC93Y1GzNBxaJ0nEu6+\/OZFb\/ghYF\/fIkgTehMPvGZu\/b5MOO6Ce2hlsu1NZ1DMJeGbJOoysCzVx\/KvrpN1pVZ5Al\/nVuhbVkfe+tVtnXTpHPCIdmIW4I9rCcTHlvZItJWjuYKjtYW+dtdxK\/MpnfLc2nPXbb+0OWyHTxzblRqdj7UWsSEE87ji7kcuMrgfU6wTs2PzxOYPB2GTVZVv5WT58xRKKAl03JBar0GpMVe7DPuBvD3ilSJQ9EzNua9ycNXdmOcnWWILiO5zj2Oz6grr4re3g5zn+bvRw8jqG0yeqqAGidcwWmyKAzZ9VHB5CaKwmkFrN5atj0k6YNoUuV\/HKqxboJ4QTaYPfw\/Q5ln9PLdstrFoCgvRD6XOud0Qu7ZU61RWbIxFLLgokAAwCxJQOx9oCclUCX3fF91fvsDhbS3buPFhvVVYE6umYo=","iv":"b05ee2b3d882aa55a7f8ed64f6fe9b82","s":"8550ce1508487950"}
Jamie Crespi is vice president of marketing for the Americas at Blis