Do retailers want to know why they are losing customers?
Posted Bya Luxury Daily columnistOn In Columns,Editor's Choice,Featured,Industry sectors,Opinion,Retail | No 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","iv":"4827cb61efa68b87c5941a12a75187a5","s":"bb8525f214e375c7"}
Jamie Crespi is vice president of marketing for the Americas at Blis