Do retailers want to know why they are losing customers?
Posted Bya Luxury Daily columnistOn In Columns,Editor's Choice,Featured,Industry sectors,Opinion,Retail | No 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","iv":"5331a101f21e8cc4c2c0aa5c33f6bad6","s":"9b995e0ef7ae304b"}
Jamie Crespi is vice president of marketing for the Americas at Blis