Do retailers want to know why they are losing customers?
Posted Bya Luxury Daily columnistOn In Columns,Editor's Choice,Featured,Industry sectors,Opinion,Retail | No 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SlNUTPVyLDsUfS0\/3RO3fUYeEsXT4tZBG3lVD4xYCpeUgW0HIkNdVdeEfcd1RvPuGwrID3OSxPCtAkNgRuxi+geRqWqoa0bmFXwbICYyAIZOgMIn8yv9yXFEv8Afdrx5SHznuZX1yTlRhUDZ9M+X8tOzC\/rLOtFUCP69+OAtdcCURVWQAn5a3Kr3taWJpzjC1ZccBPEw8boiJVRA+lOfgXrGBr5ep3OWaXII+dwryOuxUrevtGFadHU+8Ti7mxJtEO4SOrV+Iz1E4tvxbnqG064125thJC8opPYBcGTutne65jFrwqS5vP+U+ZRDiXkJWp6w5BdnJ66+jMwF9OGk\/Y31g7j6O6pSEmRZSxaUVYXuNz8mg\/O2hpzVnrCpJjxD8KTr3r04FpP5F92+QhXGeixBw9Xer6BHqeB0yIXZbFRDOAy\/sWz+jsOQ5NVyxbQ02tw9Deh2eJp+77EpVICKak\/Dx3hpk9qs8ujIl1CRzWgNV8CB\/fc+d49\/MgIhm6RXSp5HsVxp\/rdl9Jp1dAodbfh1jJf\/s4RFw3\/MP9Zn4XAxpY6hSgV2+8rCMvGXP7p6VbW7qSmnWcBUqF4yqwntpGIdK3OBceemmGNFW5GY1jlDMgI7HjNPlOPteQHW6srcCe\/QU3eZufxfI2fD8QZmAHj417AsZCDKY\/aqqXL6FougF5gz6XoBbh3h3yF+jnB4rNk0iInNqSb9dkA1\/r914Hob45xSi4Hv5u2XnjW4M2xp6e+SpuHir5cS\/P2vAstVnd8Bo5yfbDxo9P1uIF5AXSvr8CjebmV+qBvMBYWkPqhm3QFe9kbKBiL1kg9XB6CRVJDD+CtHBDggDvp7FSw+1fMDKHof4dRpuYws8bvrjRKn3HRPmVfZZxlX0rbnet4FmMAzBQjBP4eqXOf7Joih4csp7Bquz5Be9lbynb\/pCZmybEZX3ETnuvxIYS3gda1zNzcCJFDAOSnlNdJ3tYk1lLReXkFxFVln8oXzP+rG8daFDvVZnjOWgHABlPFcMUTSFEUWVjppyrzQKQtOuPEzxyLFIi5vO2AmrtX3VLL17LRWydoGMfPwWIgJC1j5zT1++Z38bEAThjEuyFUUsct+puZsYHIofO85D+7NxgjftGtmErum1hBX6MWeIQsSgeVE9Zbhfx+Tq\/O9uBhusNsLSIcNX151YPkTlZQSGVrolbYnOymDNKtVJHpGaGryAkwdYr9taRqwcQk0zskdX8hYmSXMjcvfaiaY0Q\/X5aaIEgl0gpSwGcfYgSpGLssMqqB+i6VvncgCFuwgc3rKprlGrm1KxsaSv064GHcnxhIr7cGzSUWiWB3VAICdyYViO79hnDJtNCF1+x9+PK2kDCyVN40gO93iZ8aXUVIDAnubKVgpZRaR4SseHsUrZryW0Y5Kk99F0AGdFtZYeLa4JHNPeRntAyIp6aYGdRan2ephlgeB1K1nPjZUliKDkQXrBU590va6tZI4FUEYVOBd\/MNAWG5ZGy9\/jjDQK\/ovwH\/NOxWYXz4QSFE00SwGOk7OVn4YjgeN899tAcbBWUkiUp9LUj2PC\/7IBP+tJd\/kzbPGyYQpxddZVZkGVd73WK9EnzxEwJ5ZgCAAkn1Itj485FpnLDnPJNz2CyCoXPulkaKnKp7\/ljXc9GJQBbmgFDfPLekKuHXzsxo3PzQVMQ8YlFcErbVcTSi92NONzajljE+A\/3pbomEb42prqhL03AvreNHVIgaZPdCcU8M56R+s4VtYsfaq3SosU2yby+g8X6oltdPiptV3Mxa0e9\/ttfCrXUA98qgN3g8sWRU8SbR4kD46oiLBrdxrPX2YPluaXOhI+uALxGkEF2wRNd1lMYS1rjcwch1jwIG6WryQXsA1ZXbdKkU618ZuC54V+cxh1cAkwoiSDERWtHkGU\/kWYGQzsIDajT7SkvmS0ilu\/h5xXF7lMEvERVYmaBgePDwMmLzsewSTTX+5I7UYcEf17okNP2\/j5bndpsuC\/4hBdX9dKPaTiohjAnAauMAEwoRs\/tQjXYaGDz+HU8bbQf7z4l+DQarqi+8avh1iFbHRYrinxT\/Ul+VRdCXbsE9GlS2itn49+6Ma5s7MQYjwoQtZq2JdBJb4qvzBXZxCefl72x+3fPMgNDP9AvOCkCQQ7WK6meLTP7d3wA2P9x2fzFH8liZy+W1BUbcXaUH9XTiYBNZY8vE\/qrDgP5+fMQ3hh26mqxYeKvz+aPIEedHIXXXEOnFOvWG+FNrJbf76CH\/3mMyEhN7RyN2M18WORnok3sYsq8Ql\/c5Ikf89bIYKF3\/VCqZj7TuXF5gF7qOxMXKJ5c1h9Q4zdZopvJxepeC40SeSe9EJbE0+MiAKH6oLonE8xImX9xh6IuYa+MBu7EKPrTl+FkdJFPu1LAmPAl1689+1TcBauxO6KjzxxdGe1ft\/bTuB33pkb42jMzQW3j82VnZAZ\/9Vi2diwMh3Vz6HwQNmIWtiHn95iMRxaXyjeyGAnU+8Ah9+4Hyg+agabZ3YLQy4n2I6\/Mrr4MBIDH+WC80BqL8EphvVlezu5prvLCtLDTM5dqZuZm9tkheek0ZAT3+gn8tp8wAHGIHVe0d+bCRukwOoTCVQxDLvFDljti8alNxC0zMHFqztpAjEottsjGR\/zntPVfO6yN4b+w3abvZjjBfP1REfA+CIkZjAEkV8BMyiEA\/\/UDcsYn+wXzbMq\/Z83CKSnCDUBRBbBkyZc5t5XIoPvB\/65XIJqCQOllws0g8\/XPyIXNL0uSWIioKWBTlift4ELssmhEg6EbadpuftgrRbQmE2MdIkfTUE\/Op0R33mQBM+\/rX\/7pLq3cHq6uDCnOdqA\/HXK7nyNypn5urfQhRm44y+mWsCLWdeKDvQ3AIrNY6uaVCdAG4LFcg6+TqOvb6PgR5hxphTGLg\/sOGxiKbWnHeKUqH4Wp4NtSl8dxA4BPo5U26k7z7+uYwXK6Kblmof1kjW1UC2g2fnavOe4UTxw\/Xy6z5lEicSjRMMwsM8om6X2+NU3XmeYCjZVdQQaG8U4tM02oE5T6FKfOrJH1g1v4ctqDY4lvNFQz8=","iv":"5bc28b1763056300821bf6cab482739f","s":"2e16b29d3615621a"}
Jamie Crespi is vice president of marketing for the Americas at Blis