Do retailers want to know why they are losing customers?
Posted Bya Luxury Daily columnistOn In Columns,Editor's Choice,Featured,Industry sectors,Opinion,Retail | No 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GQHBEgIoyRd7iNaXjF2IbM+p273qESieJ7jHEsit+7QUFv0huqitpntYazD32wLVaKDLznOwp4QtTUA2J1ZMBWsgnqUSPZJLytYIuLg1Hv0mjA93lCSdsbSuT+YYXZcN13LqHEdpMGs7y6fRl4X2t\/pHrbgf93fSJ+d4vlQoCQ+MvVsaGquDGydgjcrZqDYUyPB94yTu7yup31nJeLmQcJHUNIlEV35o3teFZek3PFgQsq1DLZTt9ffqnZQNn4KHLKKDxygCvpWQj40l4k70gKNzC\/uHOTpKNw4CN9bcRV65JL7z8EfiWYzVIYhcZJhINtWDkQ\/WgZXmTeU0tpZAGODRKnOXDtxjfvb31+RoDHLfB6rI718yLbDlhoFg71nGTteEP983OvzqByAphtisK2y5bHezL34Z9\/0cNJqBPEDkoysvoMal\/IQFpmRHLZzWRCbzNd25If16WjrIdl\/8Zv6M0l7VmJQrYtY68wCodRKPSk+mh4yjIWi9OYldIx8ePlOPD5E\/IjJkFvMY2nFFaEhdfpW+FAmRFyRX\/wr+ENUYGR\/rLtGjTq8Q+Ry7ebYO3PCriJY0kVQR6IbguN3o+NTZJkQS4wen8fTxMrCf8AArpJv83pFgyJuqCQfcSB9a4jDRWYw29kn+UvKDIHkZsi2wezIyRWiElFsjIB6cRSPJoP4JuDkH+lq5OxAemYoEydVkUDfc6uBm2MMxVK0f6UzBB9a3keIH8T+LRGNIxt13zAqG3L7USiDHJsM3gDkiF9QBWSc8R4YAHSSUnymkokqzjTDRwzdt8Z9VGW+16Wf57cwo8M8\/fd7QBUXLyFPjXqiuNJ5n\/98cUvOCZzI5rZfM9gcHAT8\/kxQfc7fO\/YWuyEOKvkGw3Uh3fLGplo7Ozg57wCVaqzQKwOgokVDSYnlLu+1xxpGEZcfihNcN4hCnvFx2BVxGZ4VeHTbN+pEASNH9BrZC9BYU3B6qEeqoKHsykYTyE3X\/WsiZpoEDM1jLxhHCkxLohe0c4JtZJ9LQiTvmlUmcvABe\/keCpVuDiYAiGMV48MGd+wfgbZmuqNd2v3n\/MMIUpZl2sLbIUD5N8SWZM2XDpgK\/Cw01s477O4G\/Cs1ymWllyfJjJwe+eABkqKtfeYT+rrgkkWUgZi0F5PdbKe+QFvOmn0AYdg3vEBziZO5p8iwKedsfmgfYDvPfuyE+b5SJ\/nlTBAjNOJE+8ga5CR4tGxRRwb1+lKJziUiLLJzFNvrHoJoDuKOlvaU6iBZetcNM5SzliY1MQOBNXzY8oDa4uyd2OFnrkf1QkMApnBfmzvYAyfcWbrsd3Y4x1VDAbbVjf40kFOdgCy8\/BbwlEM895FEK2+b4XdZUQ1inlM4BXfqJE5bgoFdXJcUpV3S6dbFcL+FMHKgxG\/C5H6YnOiUiJBJubjwVyr1x\/j\/qMBPu0bKK\/yZtnHTvqGXyQ0aBOGFlYtTAO66ZTZRObfSRTf3B5T5XRBA2o4fjYH78xJ3Ja0frlAcB1cEvFhdcH+DMGjmWd8dOhWnobifsY65Hqc0wJOZAoPvfEQ3SiapXS1RZfjaplCkkIu54OPg5IZBiOmX8tTJCFfDQ1\/eCz57HLI6771egOZ5Tu6CN2stw4z2e0uzK5d7IPsKvtvKcbMljRVcbqUmt3AvSzseRckaPx+DFh4lXoC0U+gOFhfwccRnSvZtXOjz3igpDKZw0C2Rt5jVoa+wsH5rNaB9KQEw5VuRFV4Q6KCiTiZPPNCz5xsTHE2zM27BYOiPtC\/n0G5qjabfY1Jq1E6foZRTk3h17b12BHvLGDNy9LBCNEmTg1vILWNwzgz4vebPaiG+Ba4qtQ8PSGAYTvirf9V8Jcq8515egeFNEpk47thqOOJDGjvMqCs1Ywfuvic6vCUY+C7xnYcJKJP5UIzsrHKtTTft8UI2sKFSyJerKvqHRFWHFbtQ3uNKVI4HlaALenZKkQNB42LSgKa3csbosyqJAFlGYNsQUgG9o\/xxdYk+mGOpNJfOSa1Z5b3LQ175xotc92ybb0iwuNRPrWS4GMhkIvtncteCW0Rrcczo88XfVTokePnzYmYS2lOohCNf26hJahTZr6J3ENMQ+WRe+YdRSmPSxKkqpzzKpWZwepRrBgKo83NheWlZfHnVsO\/5+mx264epAXYOyuQjd82rYR\/NWxV9BbgWKGWISd2osojvHsZnWu0jX96GD\/k73Kd29iE1iHBTHViqMbbj6gkHixf6ffL4sElRFbOXA7F2f0n+xggWZXAgz+qfBIn9gPkWSVuopYBpHP6fxXFVShS1XKMOkVsXCitdErJe7CrOMY3gGBgUhMvxFZg5QgIzJTlY5MThQGJ8Iz9sNAErCmxnNTlU+ExbPZeL2cqc7NG7Ms63Y9RIAltHBCU\/mYPzuEoOjyXXKelPz8n8RK344XcYc\/SllwMOaBNwX\/kwFxFdtSywNL2m8eqHKK5OypdpW+DF+y71EpyRn\/pxl0ebEZmE3lBhzLHgQuWS8iB4S1XAgjFLDxuSaCTdYNFHQH\/MTLdG4RuT6\/KvLx04Rhp+AL2Ydr7nX\/CO5SGRYE1ZE9VO54NzRvIFVqnboNaF6Pg5rlDrjlKw7ZEzpcN7OWET85i0wPcjd9h\/rV9dFW40xkSrZaJidlD\/mJWyLAf2aeFwXlGGil7YiWdGLkbFM2bEF42Ey6UqOFk0hEbzcUvzl53F5qH5CLamqSLCZSFSKI8KQS2DT5W9rnb\/38fsNRh+N9w+1CoMhz27naE3oyFNx7EmRFjIKvYx\/wAlDq53B4XQ0PCZBVfTuLoaC65OIraNJ3FSVyyLeSG4S3Wt8exDPK+r6Zk6IVjYPNo1X17Fh9OSP4u0JW2ML6sLar5I0lH4P1Stp76AL8L3bz\/4cEn137oXeqjH1oGY0z6SMsGuhcnQWcjj02Cdell7DHOyYF\/Ybop+8zt8AovcBUpkDTFO3dV1850Vvgfqr+q\/rorwxCw3toV6KBmS90WyQz0Ku4i0ucR1Ldu2gaSi2G1HFqIlLqAnTIOxZfDgPi1DawtZ0KN5XlZ6jutWqfM1Byhd4bThXqXeA=","iv":"a80d2fa511afe47b43379fab80c1aa77","s":"e5889a4f379c9618"}
Jamie Crespi is vice president of marketing for the Americas at Blis