Do retailers want to know why they are losing customers?
Posted Bya Luxury Daily columnistOn In Columns,Editor's Choice,Featured,Industry sectors,Opinion,Retail | No 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","iv":"cdc54aea5bd313a438c5d29db3e5f0d9","s":"5823beccc1eae7a6"}
Jamie Crespi is vice president of marketing for the Americas at Blis