Comments on: Five technologies that will transform customer service in five years: Forrester https://www.luxurydaily.com/five-technologies-that-will-transform-customer-service-in-five-years-forrester/ The news leader in luxury Wed, 26 Apr 2023 15:22:21 +0000 hourly 1 https://wordpress.org/?v=4.7.3 By: Damir S. https://www.luxurydaily.com/five-technologies-that-will-transform-customer-service-in-five-years-forrester/comment-page-1/#comment-7451601851685765292 Thu, 14 Jul 2016 08:23:29 +0000 https://www.luxurydaily.com/?p=179866#comment-7451601851685765292 I believe that AR is greatly going to affect customer experience in offline stores. This will probably increase engagement and decrease the need of real assistants. As for the virtual assistants, speech recognition is still not perfect in order to be widely used. However, looks like technology is slowly replacing human labor. Scary!

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