Flexjet exec: Luxury brands are defined by the customer experience
Posted By Tricia Carr On In Featured,Industry sectors,Opinion,Q&A,Travel and hospitality | No Comments{"ct":"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","iv":"bd473a19447caccf79f683828779f99c","s":"71c4918dd67fc4eb"}
