Flexjet exec: Luxury brands are defined by the customer experience
Posted ByTricia CarrOn In Featured,Industry sectors,Opinion,Q&A,Travel and hospitality | No Comments{"ct":"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","iv":"010d9967fc1c078286218e138f9a36b2","s":"e13c5729afd1bdf2"}