Flexjet exec: Luxury brands are defined by the customer experience
Posted ByTricia CarrOn In Featured,Industry sectors,Opinion,Q&A,Travel and hospitality | No Comments{"ct":"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","iv":"029b81cb1540fd32b299bb8e758bf67a","s":"50e1932dea193c02"}
