Flexjet exec: Luxury brands are defined by the customer experience
Posted ByTricia CarrOn In Featured,Industry sectors,Opinion,Q&A,Travel and hospitality | No Comments{"ct":"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","iv":"8a4f0b16f912a4ac2939b0cb5a33b5d2","s":"7fe55f8fdd631c71"}
