Interior of the Baccarat Hotel New York. Image credit: Baccarat Hotel New York
For luxury brands, hotels are another opportunity to enhance customer experience
Posted Bya Luxury Daily columnistOn In Columns,Editor's Choice,Featured,Industry sectors,Opinion,Travel and hospitality | No Comments{"ct":"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","iv":"a0d80109ac746ca06ba97199c8db43d5","s":"1f49183e41b210eb"}