Scott Galloway is professor of marketing at New York University's Stern School of Business. Photograph: Jonathan Fickies/Bloomberg via Getty Images
Future of marketing is voice: NYU’s Scott Galloway
Posted By a Luxury Daily columnist On In Editor's Choice,Featured,Industry sectors,Marketing,Opinion,Q&A,Retail | No 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liHRO0BIrNQhZd9p1z0FLItpbVqgkqIb2Wn18mfJ3Y68SZgwJQYcPoCN8hmHKd6eNiHsARaJKtl9Un4\/\/T0639WrHpaT7VN21zujvlq1HmlWGuy1pKJZ3t7xeLChXzkcl1SvsQHlQg0s5fyokNrc2uYctMxqSRRR2oG7g6HwyliCGxeyIkReoxFQRHDESRr6wbRGrRahYL+WBMKPW4EKquOs6reumybT3jVB+f3bw\/pV0V\/BjnDvAcHWKHtxDFPtYsATF\/MuuyFX\/UO351gouBkGrBnJ1gTbkmIRTbH8zxUbCvRf\/wyIBZSwUGLK7gD1BYxx68cYux2Udrll5GFfad4eKYVqOgzgDwyB3uEX1sfgenp\/GDc8eIqJnbYiAkPzBcozdUZaRJKXshsXAkgMVuUHaz6Q0L03Dbxoo6nAs5RYA\/ez98RhteelzCCVk8v8qLF\/KPQ5UsdHsKuL\/iYWK1objHnY8W2g8p2Z4MReAWNoHWIlH5JMvZO3pkHGYZy8xulzCSp6rr1CykM\/ldv0UcV2egLrtieey71Sks1m7O44kPZUoQGUKMOQJkn16zmHmHXGhMmO5c2WZo+6yKP045O8ueki7QEwmMGjDWBZFyD8e\/SUrqqg0r3ZkoeDX\/GgwFWWm9XRIk8cwzw9ZUvmPO\/o3aW2mublYsXwtVX6wZMNsJtHm2rmlW9g6CnX1XJn53sS\/KjoqM97dUk4pxfjq3BTFoXwFur7kkki9scQ7JoqvxQabXCbEYi74LwdXpYTQ1ABnACENcDBVdXYx6txxzvuvdD3Q\/t31bGi6dPKOV+7ydaatz4tfJhTlGG8x2kkRnuV7yZhRnfrN1Tty47ZjtTckZVs+SKs1wnq+cjrhuq1nl9UI5y5Hs5G5lN7cP4t\/lV6VeYJDdx9u1ZSmvQ590ngwk8r5PPCSOKL\/TiFU05Ne0Z+9vVcZ2n41AARhWOBATQYoc4tJTL6ud\/yM+16xg4wOzeLTUone6xTWBwi7RcMV6uDrlN7s+y9c56yhtKtzsudP9nEwwhXib+pkEx+ipNKP6i5PUXusSLO+wHpZxlFBJEqC7FG9\/qRkgZOvnrD4dTQU3UnN7hHKhOkKUv6SirFuPUiI++zvmGGQvIbYVbXr8+lHK0c7kXm\/sNfylwwNHOZt9w\/beR\/bw2NJU4PFEBj7iOXI5zwQiLeHFRF4WAq4QYQLVcqjieSObl3UR2qZR1qFYY4ocuxbnzCsJo6mzGw5gdjcgEGMI\/S92eEj0MwC72WwTChTxbtGD65eY8WGXs2JGDMnu9RaYgMW2iqJcvfQzjpYzFyIULzjjvAX2ibErdkCUvOcA+P2NqWmGsXibnQCpZFPH55SgiVxsY1VM2MJyioaHCmLYI9E0VGNjf+zwPADlTCGj+wYQHfj+wex9Rhm1tTsMwhacV35BIMYQeQpiGFPVYG6a7MhYZK0Q\/kRg9HX7+yaIB4YWElQfl90rXSHlqXFvcQk057pgZnUjKXYk7poL+gZbS5PK7gkmKbIJUj4WB6wIh4knaTYJ2kU\/W3dY209ql2Y3mir4jTIGek43aj8sdougUNQpOlHn7G\/pPzEqOzo+YWg4utdGs3257qMQihxRsBP7uGfUBX8a7wkZgI6R4\/6+P90HSW0RPOU7+t92IdqDcmW2A94x\/UGSx1BM\/tOpfuhnjVzFHdb5\/XO01mDCWOxufXaIZPFKGM8CikHfEKXcdFSOoWLdpfZPx1lTbayGqGnG0StCOkJPNrMgdCp5fUGd2YIwj9+4Qd8E8\/HcCJpAdDeeJ3hCgYlQAWwcybQ2TypRuBklet\/mcrn9kFvOdldEmH70hd+uj\/FmzZeLdpu8qVzhL14c\/1ykO5GHXh1VMLH6R5kiFBqf5SqAI\/5duvqVElc0uzcEYeuIlh5KnEuhfJDpqx5Ms6IjVmplBJ+U6c9w1NzVG6N4vyDF\/K1USgdvCAfwuV8Jv7fNro+ZU6YaxNJEu3lbzJttG7JeDcYuFkXDb+XGHgLZwVgoqPYx74sPshtEaVPFo8IsBdpd0djsKFLBB3doSI7tCQIOb\/HolvFW05J4tmw6vu5QD\/mEBrM1pFJA4rJHcfxamSmZOuyRXMB9U19zNJQnAgTNYaRqPtLm\/f1g\/5VXqEhZtrzXe7x2UkAHlZmiqhxWENXBVYdf+PHOI4sk4VnFsa1Z7pSwqgN8QCUzc+vO9pkNbB68ksYva5vbDboGXINGT9RqLmzNyD6tLMgASc4rkyHXSn6rAViwi0PfUZjLmPiE6aZT5NhNdLMWewt\/SGyPOkAzM5EC0C\/eCwMXkB694jNVJQXV2b\/vwt6XiY5\/wUIosSRk1hIEog\/r2OFVcv1PDq87Oe+XHDyob3PLa6hV2qxWySooCOUjqU\/K73GrccCAjnLsUBbZmJxh5kyxEqY49Vi0XTxmyIHDs7jiIyx\/uo7N8qno+Hjdu8whLr\/cEpkjaw8M\/MUs8I1HO9V+on2T2yvlDFBC3IlPY4p2dSDIsgf0BWSHfmVow5g23QYg+pO\/BtQ\/CmnvlmhdOv6upg5PzcqqHvmdLHzWvCnvuGsGjtjwvwTbwZ+lPyBptUiwvG5IZ8e88y4S5kwmWXH6+Fn4fraJ4mcwdP3iLQUF0UOlM33wSPefNsAiER1tLGMYDF+z2dkr6ecdLA8Q9Ja0pRK\/OyaUk26wYn6Dx1SFA3hu4YtPFXIOAT8Nqsl1WXBOIJROQLApM4AYGN0azp\/6BAa6c0ifO8O4mekfvmdgz0kD0Kma\/OmEtG2MGKDXiH4C5ROAnu+dql45plJMdB7EKFdGh3BoHQZXIDSnbNTHK5QrLt3t9GduYvfv9ck2tJGQu9s3887KidXl3nYthwbZN8QQ7YTHV35X9lWhUg8Xg8434BEQdEpTVaAhR8\/O3KKdTvxoujTl7FLd3fw0cyyiPd5MM9rUGcqrc+tCXrEjGQ0ihb74WCnB3Zpx2+yfk5z3YpohQrehATwCs6Oqqlo9dC7R1rH+fz5KJRvKD4eRaWfEvXlsi+mQuVvuxZL8s4SGKQXPX1em+2bviQRqi0jRWToY9T4OaoOkE0h3UC0m7bM4KsLff0PIeTxnqDpLLOnmkiBROW1k5BV2B+BxDMMusHd8X09L7wOQYPt9R7TJp4WkHbIUssyH6X8IDM05rLjgPfuKw3+V7bYL\/7qWCEsB8OofM5xa9Io4bl+FV\/jZ5UQLxGlU7FJa4ork7sj10GgCe1AlrZToLFbxC0OzTMt8ySLImvQfGkisk6XtEhuEZ0LRgTzoYQVpkpJZhfiXlNuWGpUl20M8WPCRXWmNldOj\/xH\/XMcV3g5gQsBkuXrTLgfz9VUB2hpBpRCU5xNRFdbXseTXPOS7kTEZ+qBl6jhXqj8c92PFO3IzmVup3E0cz2yJJ1MVdp1Q30hzxhht4fa7zj7W1mRkYGVoxjAHxltTYIUV5VxpZvvvN67O7cFeDpFiaALg3Btp\/SiLcO\/geo\/vzFyzdeqNmLfGuvwDXGQH1MpVQvxbL2YN11CCKldq7gXyxJaDILy4APQifTUbo7dR5zwmad7d8cCN7TKId87sl1KBTUv2RNHjl4LwyX+x4GuzuDMhs32IHP0WJ4y8S8DVJrzhfMzZgqeUOJNQzVKNqXwwNCB76mq3TiVRCsg+lpElhCwdBioHrz6Hslg03AadlvQXlXzK2KsX0+rVdAIJrUfgvDQUMfEVEKvCimMctvQ+LcKIh+ZQf7F2vfEM9+copGnCO\/\/0b0iIx0kT9C9Bx4KW4CRFfzbDoB8iCPyZOPf3gjv4mrUazICShiK\/JI8yDHVD1Kg83YO2FGDIykhOZ9xu+AYT0YNtWDogfvy658hBQX5bhe7uEvtoEjShCifRN9s6hjVmmkhIsvZiXvdayGmf0vs6gjnxIV1Srcdbsc+b90e25CoqdD6EmKLRLe3HjNGF2GRp","iv":"6c1732033d96902d15552cc2ac18bc23","s":"89f6359772e32213"}