As brands increasingly rely on artificial intelligence technology to handle consumer interactions, customers are wary that these digital tools will instead make shopping less personal and more frustrating.
As the luxury timepiece market continues to rise in relevance post-pandemic, theft in the sector is as well, according to crime prevention database The Watch Register.
Among the few luxury names observing the upcoming holiday, the department store is presenting a distinctly British celebration, complete with ornate chocolate eggs, tablescaping tutorials and gourmet hampers.
Luxury Unfiltered is a weekly column by Daniel Langer, an expert in luxury branding, hospitality and activations who was named a “Global Top 5 Luxury Key Opinion Leader” by Netbase Quid.
With travelers eyeing nature-forward getaways for the season, the Swiss hotel chain is pointing them toward its sustainable stays that bring guests closer to the properties’ local environments.
In partnership with the Swiss hospitality school, the luxury cruise line is preparing a new guard of managers to work aboard high-end vessels this fall.