Getting luxury travel retail right
Posted Bya Luxury Daily columnistOn In Columns,Editor's Choice,Featured,Industry sectors,Opinion,Telecommunications | No Comments{"ct":"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","iv":"c337f1de08b68fecd5e109641379aa88","s":"2ff4d73337ffb409"}
Greg Petro is CEO of First Insight