The Wharton School's Barbara E. Kahn is author of the newly published book, "The Shopping Revolution: How Successful Retailers Win Customers in an Era of Endless Disruption"
Great store experiences defined by 5 senses: Wharton’s Barbara E. Kahn
Posted Bya Luxury Daily columnistOn In Featured,In-store,Industry sectors,Internet,Mobile,News,Opinion,Q&A,Retail | No 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qs2vzNt7lWJ9itcPJS+7UfJ24BOMJuJd7klcz2csHhkP5zzo7JSxwMHhn879eehsNHag6nNu5BXCNprsasrvCZZov5sOqI87WSd6+QX8CAUf0UWx7bUfkcfIw7COtGNg2zU3DN\/CfqzF2fQlB4OZ5i9Zaxx+jvC5tZZhcwj2YHbMJ2BKEHDaPyxCUaLEN8lw0sSLdXWQnZS6fap8qV8TL\/nlxSHgwoB+d68smKaOlgDld2qyqkaUOdiasDTWeHnI1Va4bAd0jFiHUE9jt4Sh+cWgPYJwjShsIfeBh6C2gJxlMps\/cxcMcMVg\/EwOhrLyNHPilDKiCf29iSRcuBSFZ5rWO4U+5Z5zdAunRvizcNI1Omktv1i3JKjhK3i2eJtmueYN6S59CGnWx7yblSQ7CCrzKzHJo4kFCvflkz0MHHQ7qWIEmKzI2g\/+R23pzxdt4w9OCatq74E+8yS+gY4RTTKwoLrZ1WD5Wxkh+MSK4yUlWntJAo15YK3W5Bu7eBTnlgGD+WHZN0aH82VNWh6j2sPzeeRrPQDIEdWYRuTcqmm\/JqkVp+7XP\/lGss7wQLlcCU+2Drk4K3GG2jFbVbHbkd6Dtp92Kh9EC0t+\/0TbzOHUqgHCHL5gXGAsEkih84YHUWMtHeTazc9sFQ\/EdEzNIFvCr7MUbl+OCiTqfHzhtXzOB3aNzqu4IWo4DzjBYGnxtD6VRitds1tS2BEvwStdrC6ubF5uVToCNkeJsGNmJRJzwjPl51lx4v0n3oTKkcQD7pjG3z9AmClbz\/3\/laa97Ys5ReGdAbNVUwmShYvjnI0uhj7bgZTUX9XLuFk3dcX95+m39I5mvLGwx3ZPoCW7WRTwJDQezN0ZFRO\/H4e96kUr84BIuIHLaNJhsp0AyxcTOFHWobJZHAUCic7aFNUjuMh9MNsl\/OhOJe\/r7Tab5IcIMJakSCNiZ2HyzaKG0iP2evv9JGNMz9\/bk8iAwsS4FokPfcsQhhhthLldGyQ8IxFYR459eZ77j5V\/TehUp\/HRB1Xp9xM31Er63v2eHyMP8wCbjE9pWuDfADJM47iec6\/Rgdh3Kh01IdzZL50a8Ka+aaOVXYXLf95g4W\/96Zzmiqjwq4QpEGjlIgoL\/FmdmnWRHgtzkvOUdz9Az\/ULDMn4+2ZMK6oM0ZyK7U2nXSFFOg+EN7Cv+2sn\/tKM\/YFXk4VhN2deNS2\/+Q3D0OrR\/lL2eIviTUG6uFM\/aqh\/jqbIZW61t7NJCqq0CVtI01GUGKtR\/rQyAwd6NYW+QyHGbsdtNJq1unQZJTMc8Mbvk+pnJr84RxjewX73KgiiIto2gccq39plyAvj8hqoZPiXgwIf+7Ynr+gOp1GVgRsAqm6Qj+xDJZZP9pbC8cCKwPxV\/i+MdHCSFSr10RkqbWzzxkrt3ywZzrklKF4sDKx46bQzZwJUCUzV6DCk1rXC2IexOFTTJRWfRqZULw0ywfgfSlzvkVZqTQYkS9sp6wDisnt4nDi86sfZZIgD5PBQXkq2A0gTTM5eip2cgIVLsE5wQQj0lLhuhi1tX4P4cbc6baSyeZ\/xSA==","iv":"e5a10a9c09e679c795ebe3fbeb89c60e","s":"8ff52d4564f1eddf"}