Harrods fine-tunes customer experience via employee etiquette lessons
Posted ByRachel LambOn In Featured,In-store,News | No Comments{"ct":"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","iv":"0b82637c2681ba47d3ed60759fe2eeca","s":"f3a4fc54c57011b5"}