How brands are tapping Facebook Messenger to bolster customer service
Posted ByStaff reportsOn In Featured,Industry sectors,Marketing,Mobile,News | No Comments{"ct":"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","iv":"1a542d78ca4ff0b68cfbc92de00c5281","s":"20e08aede38d096f"}
