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How CMOs can boost customer retention
Posted By
a Luxury Daily columnist
On
July 11, 2019 @ 2:00 am
In Columns,Editor's Choice,Featured,Industry sectors,Marketing,Opinion |
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Customer retention is as important, if not more, than customer acquisition. Image credit: Brightback
By
April Rassa
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","iv":"d0c31579221d31bf6d55d8ba95a77f34","s":"238a641fc0b5a57b"}