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How CMOs can boost customer retention
Posted By
a Luxury Daily columnist
On
July 11, 2019 @ 2:00 am
In Columns,Editor's Choice,Featured,Industry sectors,Marketing,Opinion |
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Customer retention is as important, if not more, than customer acquisition. Image credit: Brightback
By
April Rassa
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","iv":"4268413bda2bbb3b8f885ecf987eabae","s":"52acdef68176707b"}