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How luxury brands can make effective use of chatbots
Posted By
a Luxury Daily columnist
On
January 19, 2018 @ 2:00 am
In Columns,Featured,Industry sectors,Opinion,Software and technology |
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Adam Harrold is managing director at Humley
By
Adam Harrold
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","iv":"ad9f11786f5a409b9efbe2e405cefa1e","s":"c014936418957539"}