How luxury brands can make effective use of chatbots
Posted Bya Luxury Daily columnistOn In Columns,Featured,Industry sectors,Opinion,Software and technology | No 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","iv":"35246b5575d28cb13affefe90337b425","s":"58d3c1e85e7c54c3"}
Adam Harrold is managing director at Humley