How luxury brands can make effective use of chatbots
Posted Bya Luxury Daily columnistOn In Columns,Featured,Industry sectors,Opinion,Software and technology | No 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","iv":"d126c166121ed3436d2b0b376dacec56","s":"a52ff398580854d1"}
Adam Harrold is managing director at Humley