How luxury brands can make effective use of chatbots
Posted Bya Luxury Daily columnistOn In Columns,Featured,Industry sectors,Opinion,Software and technology | No 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","iv":"00857a1e5676c65278d9c619ca23d074","s":"ed4fe47763549821"}
Adam Harrold is managing director at Humley