How luxury brands can make effective use of chatbots
Posted Bya Luxury Daily columnistOn In Columns,Featured,Industry sectors,Opinion,Software and technology | No 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","iv":"96d3f80aa5ce541a63500af8e8afa3ea","s":"fe1b3c71f50d97df"}
Adam Harrold is managing director at Humley