How mobile and social media can drive luxury hospitality brand loyalty
Posted By a Luxury Daily columnist On In Columns,Featured,Opinion | No Comments{"ct":"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","iv":"ca0b9ec57bf61de01ff1fcb6900dcc16","s":"7e5ecac2982afd0c"}