How retailers should handle a mobile-empowered customer
Posted By a Luxury Daily columnist On In Columns,Featured,Opinion | No Comments{"ct":"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","iv":"b05ceccca39f9c51a6229cf75c3585c1","s":"99b5c3106aac0379"}