How should a true CRM program work?
Posted Bya Luxury Daily columnistOn In Columns,Featured,Industry sectors,Marketing,Opinion | No Comments{"ct":"8hUjVkYv6CVNiESWcwBjlIWF3nj43Fr9FK3pQdHM97AR\/Y2d1B916EeWTmjJ0WNVSL5L2o\/OonT0kMp4SU7KnZMZv4eQK59o\/KZoFs63fndoxB4hVVbSVoXZojJGhZGHd41Ok8TB3C9jhHzZMp11HNHcd14FE88wB4ssJNhq0V6rYnarHOfSQwaqOFD0686cJqn0mFsNHIyfGdbUBQ5qVDpmK+Xxq9+d4LAJ9PpyydV+6aDQsoS5Wg9ccnynsaFxDM49oScmtWQ9yQxl944nde1cN8eOhA9W8FwSKneyCD2waKkJo37U1WWop44jL3WtUXg51UMh94A+U3a7G5V7vfJ7oQuxgXlMmBoSgLhcW4G4eBBPFqb+x5tFImryofDkBZYLg8JsuNWyKvsQU\/T7TVgTq6sqf8ORDd495KGwAy\/FtkyUw0Tj7c1FSuqhtZJp7nGnQ+k9NyM8rq9hw4f0DfJkVPp+OULPRRnHQ1GNqBN\/nbc5aQJKbIMbFe0b0bwFpuRPNz1tIagLRRsA2jGJ6WvFcVHPvVvj2XmNAp+AjyziA8OGVDHKYzQI0PoHpc9zuChQH3P9DmlgvTrMDMl3vdQEHfXfTLBgzJfc++8zABFLXwpxJ6PXB5pOI04w9n9c6Ml6b2kjRcB0\/f2JlEo3CKDiquQpV8nmRGDEKz4vgXM5FJNHxi+WAKw920Dub8U5PyDY8gkDD1OKaFzpGayeoKUeCVD9Jj1kpGrdCiYcxNr9Jl94MpOm3FRN0CW9cHSbXFBTbtGDr9zxjoLrjec5eBFdpDZNrO2vti9bpzDG1TBN9XzMHfwtEvEt1I674ZXEABrdVtHJXh+zB4K9sxxTlGf5ZgZaudUDAvk2ieb8NpsufTzE4UL\/JeKL4qDLv0qq+YoVG33HnssAfZGWOvWrPr3dffOguCI6QTr3fJ3VOEoNr+6XEp5AlXaIJ7JUwzEuypywRD\/NuAnY1BbuTYoQNeYv09\/Olz7ABzj3XQSI1sSL5htHtGi5PJPtGWNPapn\/yojvtr\/5zgQ4nhFE\/QBeRCKgISGpF\/471JFCtWb9UxLUMNz6ZQAlRBMDsbZydQ3EojrIZn+BtXNmrRx1QTDzPijYtcJH64EJG2GDCUhAErqixkTiiZjCPqg1PyURvop0kn2FvNIKn5haGXY4MWmnOjhVlfdCO1X\/fgdr3zIYEgUQOb3vzNYJNEfY8aGQCWGblU3C5p+HUhjLROh0PKNsWeTRxmmEhUjPex9s2Jk\/metWtTCYKczGQtwQYfTwrtO2RColD6z+z2mXwuFye5SMFeg7G\/xxx02\/lv5NkKtolbWqMmIeLJvevsQ8SMMapiuIvwVCZX01f3cJmd5vIJ4esiDsozyikoxGSYTUXuAGzp6T97XyHp24tHjkv331IpL777iE2s0iKGC1a9kZ+uS9CCLpFbnuaWsL+RAmU3vsVOEY7iVQ7h6nuFptIKlZyhnsVJuT9Mbt0cd9StvQeJV\/BPvzbS1Adl+RsqrjEyHn8s+exwI32XN70CmcLj6b+gzAZbcpDGR4MYCKm1E6dFY6mN+t6+29nEEZM46FIxXa3RVEoOOKqrkM11XB6NQlclcU32xxJWpyHcwW5xH3Kxe3k2Gdjek4WZhlb3snkzYPiG8bEgyt99uu41obCh\/gBJfQu7Rqfm56gYh5Om4Lmw6zX7dLHtBfUkOCebGjcpjn6mWShksQbunPc8njn2iNZIp1FerIpL4CHnIPIa0cqDudW40OaNSHb+tEx1\/9rRfxYeqvwyubtdcAgvsFxr6aL9cGopAfjFBWxY3lbXvJ\/1\/JV3mccNHyb4yxa9tZo5MBe\/GFZnTqemY81ed4djF7USP0mA2x0j\/EbkCcm130UJWQvBnDW0L3Y\/Jqxk6R5dY1X9CU2RG63oyzUJ3NHhhKde6IilOPuufpm36DzaNke84ycFB+\/vfuIhHEDqA7y985ybPojeEZMrhNuDq6b+6DQXfvx55HCnTOEh4Zy3NzmpcVHTClWKaakLfrGVyEEuQFGhqnWETOX8nzpfVNoGiFysniiWZRIwvgGzVZELPVgl0PzXlOjjUzAvEckHqKjGUQo78CfjvZSErK4IQhROy0tRvpSwYHqgs8DFBfEu7aBPf8FL0EFpyV\/1U2dfvBQ6g\/efZjUZM3svM05im\/7mQErmTZCE9dQZgHP1hg5KkXpEStLWccVGYntuwU06sFY2iqNbqdauZDawwGqMGeq2mj4zr5GQdIZ9fCAZPXph20YVWHKwkwSk4NRem+EQLmxmztZkGCZ7wbrUUw6hxfQJ7cMiypHB8J\/vQUli37KvX72OF2HxAlc6JGyYHLEPKBUEr+4gANbTVynz3hxKtN1tpyXbZeaZKhxgJu6eM9EaymTI3w+EtyCjxCzujJJk+j9t9hqxBaVWiCYg+V0qsN69VcVbmUvTtqHahYCx\/qY+xX\/H5srLnQQZe3MtoFGpDbbhK2bF5c5qcBiy2Op3\/HnPbeGsxcn\/4m0kwvQTZpIG1IdiMGrTnqXIS\/Ev6wyNDkH9rn2Jgehi7mGGQCeX8sU\/ZgxpYDNt4Hxsb9y9YWDNg5C6XXTBKa1FWK9GsPhag8aasmUScYkefxT5xjh6\/ZN\/eqbe0RfZoeWSWq1en6Q445AVL3ANEQ+M2sKKE7WpuIEtKtZ6M37TEYhpi6dSvwyxghr7KNtBNmrPCw7k3INErlzjGpudrx3Gqd+78IARIhat3rrXernJJuV7i3GWIE24380dx+o7HHF5sh2WYuJNlUQ7ImJeykg8q\/HC8W3smk2GeLLPWOCfPEdWL0rkMZADcbUj9r8WaC\/qmyy23K838iCc0oXmhdBmVrq2bpJ8aVh2uGKoKLgNAxPqCqufso2\/9oI+VcskZMNhpdm2udnlLcRL44pDzbeYkhGw1RDuTMVS8b1l67wK2o8vDBqqCUqASfoUjWhzQzJZ8TkqR2XCL4fYVHRvVP8PBHyigdiN7MO+BApAy\/2R6TWU+npOGbgwlxniu0TxplE2Z+cumar5GZRcBexdNPVx3EirYTnUTVv0mHJL29\/g4iIlnwX5NLIAzV6Ma9Ez3BGagwyTgbS+4nHz2c\/jB8Gb51jQQLEgitszuEvNu+ASdLZtIOWB3BPupIDjogGvh1sYfbIFbh0XGuGpcboVJqvTxHKvgMHwoo9lrq885IJ8OhrGhQ6NeZECFCg\/phxoKv3M6Eo93ewWGH7CH6JOT1TfTrkFfodFlUcU4u\/lt\/X2b0WuAJpmUW9oIsGB7Kj7BL3pAOinpDiBADy0bzwhaoWs9MaKwsGhF+O2FvMCgFzprbbGeXQsl96jDZZpm2vSb3ZHU2YhaLcXaUtPoKObHDkr2yRnPix4sUQBmrmdST0zi55WG6q5oXSn1uK+ocRUrn0ZvaZHZcDpZUjBw7s7+OXAzaYqxQm9SRhPnUJbtWewIbauDQj+KAzMXZ\/mVE4NRWWeu6U04FxXoJ88V5468SzSYOIkbefWY+WFxbXSWj3ReJzfpB7nVgcUfmZ4h9R6YvekNFmLfBIznoUD8EYQFjc7MhEsqLETPQGrdMyAuf8rw3YcFRNnCMYdD7r28SB39HrITiSAhZkylzxpzGtRqNLgLwFtTKQaer2n0oHgHte1CGiLPP1NoqcqxQLdNjWQ1aHjfrj48XQ1ThFTfOnjsnRWd7eBNVueTtkGBAtJXfgZNkXelLKfsA9sWH8jfemZl3z+T8IVTpjWcRrKyqx0wYDfTe3RvMENXQpi9zdQt5eBbcpLjTVU2p4q6KJsiBbpVBprO\/P\/botaUkdah3dlV\/5E+7d\/DIrpwWet5moAuaFwSLMTfasK7Djvk4ii3L8UXva3rsQnfcGIE5R9mvWEu0B35+oUZGh9PvwzDv7nXrPRtXHvTMObZNN0WJqvzyfoFNMau7yq9N+lCtAHpHyAZXM1\/1R3cHs\/Pha3F2TPKuWq7Y\/Dz+Gx8ex0ibjbDcgZ+hcXp\/5jdhdTz5kAEIhA8jz7fsJAe+x023u0lStJITtFhS8ozFNbZAd9qR1OA8qR+453dT6i5+Aq70RxhZNUDPSZAfivrPHKxIlxngoDelDlpulK4kdTRS2g0XkYZy4hcNzVCkzcGWjp1HRWUmKZywfdb2qvVxQboHFrlOFVdoVLxWleH+jdWA45EISW12LZzZUV65v9Sep+l2Su4t7aE4heS1r+6bjGbDSXVx4BYJ+3l7BK+SKRTuQOoon6CEfD4gPqb6LGxXQ+TuJWmpt7XZXRIqXgRpBEw5n8690JXLTb1rFYQnoOrL7Ff7RQ4UmaPXmDRQDzG9c8bax\/gCRunE9ubleUHWvJWr9waWHBULloedFDRY2FmRb\/ctQDDAn8rJpnMpVinMTfPwS5W0jqaamQE9CqzMaeQ5Ikj4t1JJmLOBdR4gtNjMgS1l2ZqynhB3iqCvR2bLifjyHZwaT6wJF5QKm2yusAu0s61OAYDfJWRgAKmUeVTi9vWp8kIZtV6k08DVJLxqLMzvE0jfCBl8\/zDMGgx23vqdJrXbLkACWWl2MsxJvVEoy\/\/Xohes4Iqk\/RYoJf1xW5cB4Td\/XW9HRTWNHyNtCNcecq0Bzw8WD6n172k\/6OisWADjPQox32u2y68iXTszIO2lFPVuXmsO623reHFcg6S+i5rDOxFJoIQIDnxsgpEIGNH8I9JmWJn6Zaxi4XindCBdFHIBJgQXIdzU+2hCydet1j8pm04h77u6Si3Sz+uncBfDoR+kxc+ykILMXitwaRn7cRCMvdwIR9xSxXIC0tBUhz4jPSu1SIlsiGQv+0YTuW5Sj4LBKhqSQe47yGYpqJRaGgqD\/ULDJIY0cFQDIBgC18\/o6rrqIz\/Qe\/fSg4AKhkJpLHJAe9SB6awssipYqB9lxtbnUMnQBVHcrIO5021wb6mLZI\/94l22swtZTPztzBLp0GHeIwvljTI6CHQOd7tO6m0jAv0CtIs73NqMGlgfRFbmvGqpBV+HfxhxG2PlUx48bJ73lVdKihp4u6sYl\/nrJnpcV9qkSp0e+vEkB8jZLd8yH0e9mFZUrdpRxzNcaN+xru7Ze6DWrGWZUfwIOGwAVDtjXtUS798O2PaqxbWP982yoFH1rAbhEPaDi2Ftp2uM5Gag63YIKasdr42M2i9dZrhPetHrFj19NYTOXXAX\/Xb8sFmJpDN3O0PDX8EZHlq\/PAKcID7GhQXwxl96uD2zz8fRZiy9xWt0HYHmnbSxA0n5QAzzPPf1i6+N4ed4EKoDIZ6wimv4lW\/YggckfIqcBVu6RRoWo65z2z2eernwllS9yK+fR1QK8dzlOqKM5hQVyEBZ7l\/uAX5KfMGkOTazwhCmBalM\/+9BPioXNV0l0diEg2fE4GYYepQGoVQXPM+6xsaD0ihYIGoBFavIJTesU\/5qX5kTm4Ju2b2Tz7i0XNpBCTL8GucvhiBn\/fQmcLuW\/J3tA2gjNTQAZ8hKYxYj5lUY\/x8R0DXZRjl2mCnzKWY7hbSIi8llbXGRcU7nLwq4ACk3XtmHT3E2+Lwfv5pst6nxmknzMwhjoSSd9lNbjEo65pHrEBK0szW63Er5RR6OKu7UTXDc8XXn9IhpL\/28CXgXwdWyYj0wLIf6\/Cif8FF3+xTf5VbAK6l5gPUVylgMe2OY6tfPPr\/Rpi056JYQT4HEsTUsKz0KZW62JGAgQ0TauQQZxUUtxboPud7gCUJqo6MOBdjsoAmXRb2BA+DG+ZNBu0L78l17iocGB4KoxBcpelg4DOmMpeXkDKnoGjVwCb4tRTx5tjA8i8sS4\/FdXQdzSyZYmn5wxzQnjS0kX7nGEd8JvCJGzrwVF9v4CJ270mlJV5+N2hBnKnhjYK2Wmh6FqNRVlcNFJzGEVccfZpgvWzN8CQUpPU5DMtCnXhvnQwEl583yh5LgD44wCjDJ7STgcmHNoQWpkE56hkwmAS1sO1hAuAYIbCSDelCgFHJi9bI04yhGvxLksE518TnHXI3j8FzC8bmKKVCONzlq2rxelxta69\/xTwC7cu6kCsMb1Fi0+CDNF+B9T5CcgNClMgHz+jVLuLkSvNXjluWzP0iRfAffZdlP7g+U88uygRN0LPCoXR4N\/JiHhB5RvY9cr+K+Sugy8aZtG3qa\/5Yt+XABwyKD+CnRwoPEaOMaG3StYwzn\/ozVRXpkhVXxSuLqz18+EInuQZ5doFrQHjv+ZtCd\/sYjhFkiN8\/1+9a+p+DsilMa9JKZLsevyPISnKvVCGyWL7534\/tuqvpbZYiIz\/f+MrGxD1+PnjPggd8jo6rOTpmrdYZOfsrV+prkZHo\/bs7oOIzX32iogqPniSAJNr4rprF3w6Zt2pdCLK8668+a\/EdMbx+iNOyvnEc6HiooX3XGIsvxj2T6zjcRPu6G+zlXfKeGwZNWoORCdnQRFXQriozaY3R69AGJ51+KPUUqE1LdpJkTksnBiOnaMfrgdOL2I5UHnjJhfL8DlgOSgETPXyd3SrMCm0ygbDiZWlfNf+91leK7eJqMzY3fHpOFvnmpb7mHDv9j8jBeK7tcGzejwDT\/BWBGBkr2bSvhxsUYOcQYeKv2vTQ3vOyDQQFHkBZDEYusloo08Wh3mOKmx4brHJPqcc3Of08zNuhwTeHZVAabn1RklY1cSYPc3FuTy57rJyQgvzyOAPfEumzPwyhd9\/LBN\/1uyXDhzm9AF5cektEzsg+o7Xi06k4FWiS3tUeCWo6LLhW+K35TxrrBw2+Hw9lH5smNxygm7yvNBVcfELSP84OmtCrGgMD0mPxo+eC\/XyxIioultl0JjUdfMP+RiQdtkkkoicZxEXeuArWhTxNU8ftKeAdpzxfmCzy005VkxgcQy8yDmMzdyM4g5qGpYgnSP9dvKD+YnmtOkf7U2bk57swV5c5Wx1XTCSzOwCP1rin86YWaEKLtreIbLVDTqJ1o5o2YQOUpp00cuZMHf9sMIox6+9g+VcaZwCQI2q6QURyAEQxyfHshu4qCkSQQ4GJ\/Gm8j5wPtcdGYAL8mSSJrByprS2DRkhaeuI+wnO1j2gNpBW2VRog0dATXRstnKSLx","iv":"5e4d93997bb454281d4f22a2bbbb9eb1","s":"590475bba5efe926"}
Lorenzo Vasini is chief growth officer of Paragon DCX