How should a true CRM program work?
Posted Bya Luxury Daily columnistOn In Columns,Featured,Industry sectors,Marketing,Opinion | No Comments{"ct":"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","iv":"1f931441e576828a892a2ab300ab3c04","s":"201e670b2fae8ab0"}
Lorenzo Vasini is chief growth officer of Paragon DCX