Improved digital communications key to service center satisfaction
Posted BySarah RamirezOn In Automotive,Featured,Industry sectors,News,Research | No Comments{"ct":"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","iv":"69a1aaf6eb3ff66521ae92a4310db826","s":"802096a7fd11bcf5"}