Is mobile a customer service powerhouse?
Posted By Chantal Tode On In Featured,Industry sectors,Mobile,News,Retail | No Comments{"ct":"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","iv":"2fbd95a8eecea34343e2fb317c125871","s":"5490ce88d29f757b"}