Is mobile a customer service powerhouse?
Posted ByChantal TodeOn In Featured,Industry sectors,Mobile,News,Retail | No Comments{"ct":"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","iv":"3e0118f86049153d1c3b2edfe10051fe","s":"99b7a9e7313e8c9a"}