Less than 5pc of companies excel at delivering customer service excellence: study
Posted ByRachel LambOn In Automotive,Featured,Industry sectors,News,Research | No Comments{"ct":"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","iv":"14bd9a47ed5c77c184de06f945dad34e","s":"3d03219a8fc1b240"}
