Loyalist expectations determine brands’ customer experience strategy: Forrester
Posted ByRachel LambOn In Featured,Multichannel,News | No 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","iv":"ba54e90d70946aa9fc0e09b646df86b0","s":"02fff59194c8e4c5"}
