Loyalist expectations determine brands’ customer experience strategy: Forrester
Posted ByRachel LambOn In Featured,Multichannel,News | No 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","iv":"cb9d7b08c2ca69fd0bb179c877a439b1","s":"f76f56e2777aefb1"}
