Luxury brands must bring back romance in their customer relationships
Posted By a Luxury Daily columnist On In Columns,Featured,Opinion | No Comments{"ct":"I6tYVcru3BWD5BNhD92QnhTfuof9JVIaFxlLjPDeXLXBWG1qpSuHJ5hPPrk8u3l2UkpT2XPqmpmDwJq+\/3Lfl+tQNfe5D4gbUeNCpJXue47Tm2MWVr4pOQ07ys9OKKzP6ClGt8mgKMSVfYkBKJeo6Hj2EBE6cRSskH89T7nwzWm6RAgIxugptRNJoHIjM5l2NZZ+cujFxGtYdNewiGBvk0hiEiym6dRi6ldkS+sUa9umref9w7IYgDielkF5pzXztXzW+i4DSFvuv6pQh8RBnEn5e94dK5pV0t5O2EvVGnm\/NIte1j6WRRSpvlw6kSrU60UjnVLHQR7Hlo+UAONyhETyvGOwWqbtAGSP08lRRJQOIKaj7hpA0\/4jDDRlzHhdWS5rKDZpNW+dfa6PdCPova+1t5N5TxOtCGwdPHaYahoagrl1q+nWLDYPoJsTORdI9\/\/\/VyTUcGIa789mxFRDqfydKzFBk1hWmXJ3F9m6k9sDa1AXhp7EJ9Et8sLEGCI6tp8pxIrdwFOyLADck5LyJdf+AJHFPOmO2ocG0rftK8p\/1xfidBP0ki\/bHzEs7Q4c+OhQdWE8nGrHJI0TbUg05eK\/xI4D2K+VmqTWtV84SRwhEfx8v096J5+TbFMjHvWEYPykinwni5H2eJeDM6L4pfANldVBxtr+TchjOuPULjrIOOAKVxDhTqJjWvAQ5WCzcMBZG7heYJhF741zmjS+01ELLnd3aiP+f9djXDiOf45acqLbpuS52LnR9JDPtX1mdOkFOjSILNycTOR5+ZR7MzSeHEZetaQ+S17USh6LcmexIhCV7lbTC9XSjThBmGbAewSwkMkuf+4VBYKAyDDgjUh0FrH6YG7K03NhDB7uQx1YlDx1vH2JTAO\/WGxGOZ7NoFDTdD1GBRKQ785iHK6wlBgbPmYR7lsJEh0+fpkIWzfpedxga3tvp3XyaWcBIVTO7HXdRXzUffNrWd2LGz6fLsI2r5zyDAucPFhlm565hWpnWyYEwYPmNFQpYdh7wKJQpVDWj8DySgPCMfcMOYJ9AOgymkcOohMWNEpNFPYOobit6zSq+eTt7VJj8HTbk0AC2k0uoOAlbBeGAn\/TqzZ6bdwBpEDraowfiHdGtO6jYOv1+1jtraTu1WTfEk2HTb9eE0qC+3szBp+6ZvePD+e5jY1irCoZd\/CcCgSozCsGhz+W6lDqpN2cVRVKO9GEXerbPMvttfVqhEE31KLJY9YHg7\/RYCJuOCNzCiLQjfRvGz+xUytYAyaRwef08V0Pa6DPqXruqAccnNTcwAo+rhM\/1JskSHuXXmsldxhjO7dFfsGu0RsgfH5O9Yq5ZFnooz+TBPmnqh3mFi262elSm5GQGlFywa9TvKjlxHIW4tRasoFI7fGc9ArE2oTvqBRNfjUc+lKEfQTXeyzPVJfVBKJpfjR1bK6\/+IDI1EjqtW9HDkOLhErNTyXj7LrXAm84SngHW1I17psCHdbvxmX+Ldq2Xzu5HEbUQjdiGdLTJECiW8dQpAipMgRdY9XmeuaYm6WQmmiB2Q8yIRiNb5GJnG1r3qpyXTX8gPkWmmygBagWVbH09z\/YxkXGUech57Rg1qRXTXIsGivRwEY5mizEuuTtlMxvVvmkyojGJ35eH7Av93wyIzyNy5KocA5C6fnD1En4vtAUBpH4SfaqxptUbkw9veRFitjeAJEQX\/gwPctW3JtCZqqoSyAqstwGlrf\/pLxQzshLNvlUECL0sqXaDYTqvADggxLOBMXuTCEmJHC\/BPCG78fxU3DeNKRLUKSkvfhr3nBXZ3xW9snCXVc7YlzJXzXCeY2fSrouAN4btmh8ADuMnO3TCGejeT9WDMhc7yCVcowNSPTGHZYaHkyiVCwYUv5nevHNe9mpS2jYtQiYYqcyN\/P2x1E+d+6NFodC4+9QejLDyJF\/6ciHQBHMxajqIEsjWKrMCIhArrYY+yEnCKXMNA1Do8hwJgin1rqxf1ZF+Mnwps5Willb3AJ+V+YO+CS1ORNQfl\/ug0uoiMiFUejWpUZl9SHIciLHrR0JTuXVHFCMD47rXq3O9I+1MeclUYcveYaVsnBQJN5QH\/xE\/NLlfqwQTP\/0TMGI94hAALh\/EgC6qxQdlae\/8CXzlkWmolHMtY2EucaQskKqtiwK38zOlcKSliCoiGkhLslezs8QzKp6W4MSWhmQAdpGfqiMHRs4A+J+1koWQQzCqASbyAekwoYdP7uqdg7IjvtEfrr7E427zhTKND1lFC9ANXdxV8U6mh4C+SQlnVm54B6Q2Q93fxOju141io2EnBJ8MQ86KiAM82ThetsCtAjtgAn2fCnCmdxESZHWm4WcO\/FLyGgZRSl7Ww6UWDd2Zq7Kic96Q\/ZAvWKa0Df3Hio4i68\/\/jDVU0di9A8KJV9+XDpbn7S8kl\/dHFLcQT6iNx1iv0azhgDwBcFMyVsrl6i5p+FKE5+rEQNcfBBHs9fnLW+OUyDzZmyijeLmn7CgRNPytP2\/3W0lJstDrLxuzNwBDBzhzqTVyQCMKf0DZ4EYKQZQMRsUEa+uAw5fy7ZLGFM+It8+4AGpRMS\/dHToYDBwpuTKqzmumAovlJToBFu1EDsbfIOzGS4oxy9U7IrGC17mhap0HuHhA0VFhyTeeH53Gm1pXnKK2CLETxUoBXBymn1zJSsCfHc7lZoYyvQzNcH5Btu4hvn2e2UcvKqMvWB0Q88YwaXOakF8UOl+\/Znr1sxEJP3fbFbJoPsLrzjrhs63ARZLu6hSCnUCv3bhbu5krD6zIfZMMas4f9m8fdCEpf4GXBmhPPMargQ\/AnCV6ZUyQFZiFGezJvT2do+ie0lTI\/Ht31IjRKPIJg3vV6upFR1938+UVAAS7QuX3gOYxBMaJTZ2W7UzZyRUXleJr\/l1k9AZJUEU+zyh35XvmVTdLFuL\/YTMxlYJGD1WTzQmkaeFvErE7pRxOuxfFtN0DrnhKdOveaqidCwedS2z6IXF2DY\/CZsA1hyj4Ti21TMh1w2wG0ig4hdxl59aphfayueueULbCc9pljwluuB0uiG5I4RMZ2Oe5tPz4P7g\/XKcAXoDsmLSo6W5hYC91h69HUn5giK6RKZQ4RLrTWbDrhH6M8hvT5mt28g8nboslaZxUgUmswz0jjtQjqQGmEGNfGvpD5Rv7psjKEIiuiykke+Hc9e67KfpsDsNdfM1JKLQtMaBWss\/IX\/xB907LEHuI\/YN6TwavG7wTbWPj72z+XeIO1kDaUVZNz4qudKf7o9DvDjAJKpWN1Mg6hSEXzBehmow1xXq8TDXgnKBOSMRSX5Oze+CDMbpT8kPXooNsl4PX0HH3W9sv2MYqG6PzJh81y0FAwe1HkuqnhkzDcsn28JCs1hirbLtVcOww4xefy\/2zkODuZ3j4RiYnOwwp8zSmZQrz7MLvrofAz0BQM0AVwjLDwOs09QiER+n4PzGURmJ9NKkUx1qOs33qaIp3WQnpVSI+liZGKOAqO+ClwAnDt\/9Qj4QSKvDk1TpGOulBxCuGQYEWpvCRP7qSkskOodHLGm4YHXLXvWSYpO52PXao6WG8DYtJZzy5++CvasVWrnNFyZjrfZYtQS8Y2VUaYSId6KRv3bAiV2jrWd+7s+8xpwUkXRvA8sqnQoDYPciIU9ynH0CS4hAWjUBUKpfmeayQcI+aD\/blRK5OYmVL+7Levlqa1zLwO3O+c+jXY4aIp3FzU79MvH42bzLhHPcIny+UHgXZLCbn068+G1hKUR+2rq6wP9WBAsFUMtOFfCdHR7hElw5yW0gpf5exn8VYW9LJgZAoGSF+1QBi8gR8dQwadb4J7Jl7r6St\/HSiSoprfzqjx4O7UC+FsQT15J\/x6\/d\/OkrBckXQMCPALcmKuO2F0nmoU41ZZOd1K\/HfNSLobeP1XgU57YxcKJKLiYYbx5dqjwFN\/56ziBNJPhP2vHId5kGElzARBTuD3FSL7O43dLAuz7FogeYHxCHSTmQQ6W\/6JxzKW3fE3pk+JlS29p8VF5xSBuCm8O\/s0Qp65aMhXD9e+vT9hPq+NxDQrd8ZuJmNnXelJKKBgPO0SHqs++RmMyPKpnbI3OUjg9I5RhT9FspohK6SCF7unOSOD5D\/dIgG2UUfIQnexaSs7XFkKcTUCLWT7UhjuRRnrPAX5FgTvgu\/CcAX7itp14fCRque2UHliq8v7brFm1ISo6nd8+NyRo\/CoxgFf+hkHfVm3uQjFr0YqG+fqf6M\/vN36mrlRHjUy6lyzVPe+pCa3R6qeDT\/E6Qt8DnCjWQDEcOw1w9Dp48TfuLun2NtpFfK2bz6ar4K5I8zHqYwqQDBO5KvfzvVa94K7K7PMEW9ShEsjdkmg9Gf9TfvGpBTl4z\/DOdTqN+umIr8WDhDPu8LQIURdA\/8K1er4i7JODPIMZXEtNZsl4ZiGalmydb0kNdxEcX0CDzzHfhMb5iwW7ajDAqAnTAyKRAyqygwKi\/57chDn3z3UYtjuwZX9TlJUGxkIi8b4+kYZvVoUUeG7m1OY10TuAdUgkuGyhdFI1h+1IQqS41Mg2PUIt1SYr+oStEk7BarlyPhPwUAUb19mMCE30eQQN15RUg8dY5R9xT1TOScNFhKAGk\/\/F6kUUnHqR\/aygab4GiArD0Hl66swaUiPrO2\/RNP1kuW2\/LAANDHU9NK9lhGuaGU+894EDT7zCcLV6g8C08oXklTVeqVS3PW7M3SRqTXwYTMjBZ5xu7k21aIFVtM9U9Io0yLS5Tjk+5hhQoerJlQGbBLz04Yy9wgoCmIvxG1HB03PvY5i+Gwccenx1V+FEvXl23Cjj6tQMC4iqswjTKm3ntmdmL0BePrJB6s2qDOz6pXFOKFR5iXzGaYAc0j82I0jQti\/0lYT+2TuxLxwZkNdnIIDlQImmS86GK9IZhSjfhrIhM3ojRQZg3gv\/8qitMxNupDAuJsCryKoadFN3aYXn\/v5glgoax3H466a5ZFn6fo79M8fvCEKIfqw\/NpCZvzTSOYnYm6Vcgfj3IEzgBwj74WHxfeAZHMBzFwvg0nvtYYtUWgKzUkxWu2xTGVUYJJvgvj9BE2pQkWFfR1uUtzt+gHM6ZwYuhdAkjrRbFrjSpoMNZFEUChlgAbWr0UxyutDj57mQsCEBNAo\/A+LvWdHvsMBlLGQabU5McT4xterBthwSwCETdzC4ckdyp1x8iH+YdUzwptMB0Wlywp+Ii9h3d1YsPndbBccV9pGP\/VnyUnqtePpLs\/OT5rSWyGYxFptNBaXPXRw2nAQAIRHCNpH\/dBlPo8J7n8bx2mFfZPqfCVQlpApimopB6\/VHj6jC3f9542J\/uXhD1lIqJfa2REr6zECK1Q2XlHbWGUcNZjUMrUOuJxXzFk1YFEt2c0NDYIl94iSmjKVynY1Nrgt2aBM2SAi1CP\/3nVp7J\/vNhddmYTzuItXF4K1TKT9JeY0w7d3jyOsLDkaXKsdPbhnkguNIYxGu25+p\/IRmtnB0dIm6luhAZguzoKN2ALCd+XIuyHpJ2Pb+Z6dEJ\/CHPX7PVBwtytj9Fpkx0CtUrhLqhI+AHqlHjBKNhe2EjL\/cfMpC4Yl4QzQQOwH8rwjgo8gYFGPMef4LJd5qt62QmRvtJ4Q\/3Ym8AyJ53KeDZw9HR2OMYOpbjSXUdLSAiKYKkRZweL\/57XFifxKdhCT+WIIbbwnDc\/zA2aSdQ14JkZ\/OOLG6GThGAU2KFLWeP4nQDCNkH5zqOK6118SrDdwX31FjAdHQkvfOh3ujERGrMgKzoke\/sK03SAbdhnvT90B1lmgda+LTC3WY+1JByO7vPQ+J8TVajwZZRaNnawAtcWy3r\/Ew\/EqZRheL0xFpRr4nn3Urk2XPljcWX8CwxJ5HQeNV0umtTqlXADVJrIQWt2qAxYNdeUV6lkApkr59rUVdTaoGpza3R4MXRMOAY5IFb3\/N4jZCtz7bolb7dfcTCYiG1kJOV8SMjeg46UL2sgH6Q8XaT6BsExb5OQRJrHm910Yc6K8NUi\/YAZojyJZnrntFUj8mRbrqVvzEco0S1yaHy2SS1QGY\/SoJ9gjmIu6rAK8oJ3utdfGeXS22NS89s+brzLB0NTvy4dobVg2izILXbR2ZKUsxut2mA9cfr77xy+6ol8apNgcCPjUuF2nkHBb3Pg0ZDW2CT50uycPA5XX2PMET9vtuhTWzBWt7xyi\/69gPYdQUmUHYeJZZrutf8VGw9dPmn6pY2cSFwYO93j0FNg+WXvyjMcI34\/jWXSAcC\/DR1gg8T\/QHqtB5bXunVwPpvJSJyusavNtpOpstZWarueEPSP4Rc2ZJcBa57vE7Dv+RdqRBV9XEonoJIQc\/xbXkyT+rvc7M+AW5PefD5QuZdV5nijptmRNVXgBuZDqrCacFF7n7tfFG\/oTDB90Eb\/WKcqh+rF1yeOszwyt6Fkm0\/33r\/DmBcZxJ1K8Ydnl3qXRJU\/M8vVSprUchaiQjZu6l6Xxhm6J0Vt5BMWSdehiUh+hg7B+NQYkDKZko\/TK+LqqvXuPsSbXbtEY7tCAMvyzOEUcb4BsfOc+DEh9RP\/aarL1nVcaRbeaGxH3ZDk3EXEFhHU522r6FP64zZQZ9BOwvBrB5k\/35LEQVFlHn0wbRVVf43R5MsG4qEZJcJlCc53lCtSiM9RBnLx7k3E3QmEHL3oeWGw4U2SroBmX2\/Bh47J8OMTNvrn85N\/gpwSbV5FvHXgRq2Kl3+ez2U7yO7g7Oxo6TDbEJH0mRQj+Tqz3ylUpnt5ROkH\/5l14O1VyG43JEP1XfBRizYR6ixVvtDe43cfAWrpgM05JLVVGPUyP3fInD+ez8yUUllc4P53q9U+Y2x7t\/07rEEWG\/gKJ4ewuKQ6rYnAO\/M1OuXAYVKmc1cae1+dkmBMF3CQbEuD7J2N9GJNMB2+WaX0oT7izCoTdhXhYpeKHLW7C2+WwHLsz+w4lsQzaO+GOLIYad0DUl8jL4AKW9ip1BE1kvQCsftqw+0e0MECcNCCceOlarO9MPDIauFb7t9exUChgip4b4jk7CvUZafUMsu1xmbXiWoB+b1xUkiekfoGP6MzMN1sU5TLDCCjas+WOyKQqvyGL3k87CLKVbBN0FLO+2TBDRVC8RC00coVWApwZ12uH8KyIDqk85nbZoqCrI0JA33FqpSa47B0uWSniK4OGxRFlyTNZeX5rVhXY1VcZ4U\/n\/W5rlRaPiztaackQ0f3pVIufer9B1b+LWay91e7\/z2ml29uhqIzZDqrKikajTirQRR93NHZDG2BuEK5DK5ZFIrpRhGwxnslWiVKSZurJVg\/iEbaNP6gIn2vuAAEP3H950M0kzIxBF69Ra3kNXamLroup0YJgb\/5OmI6fE+jirRhznCpkW769dO0GG1o92ozPF7I8ux97Hni3TyPJRUWJt13\/MmAeGGFkulDSNqjszOpqYi7aBrUkZZ89nBKImI4xsS+nhVEkicmhfiTaZie7x28Jsvk7qRleZAJTwSXnmZ\/0RPaxqxs1zmPhDc8Hqr7gPIZvj+Qn4D9FvU9AjQ6Mo1\/lWmCayGPaqahoEZBJVRzEKvOwsVNh2Y4sLQuKz6wVjYYdhx4gB4Jbdh6PRBdDz2Wp7sL2jlkKdZ4hxIlzWbhVErSJfdHc+cA2H2RrIzSmgwamt59BUTr64xvmEu4YOlKAlSscJmEGJ8XV5H5hkYPBnCiCgyKPzQqUDOY6pi6dMUVTBab1pSHCFnYV3MpG2P2L6DwGkcqypdipCTy+Pu1X9qUFqrjmwhPAFcAR1FLZcNPIk1GTXkuxbCWcJrG7hju8xXXEfH\/sHTjVuGw4RRjr6dziO5FJHnZoKBrF4O8UfsRkny\/X3ZNb2b89PttRUeH6aFwFCWIYwKeytKGJ3sAFoOhbMUC\/jOxRkjEg62Uawf3XwFJKInYlrOACJKdvaDx\/M4Dq3xgRbm580uLbnKbzmey709FVj13Pab+S6pmPuBzpxXh147ezirIhxo+Rcty7nZBVN77XebFhSB5RO9e\/hLyNpP631mM7msqLh7lwSoBpxiLK2\/6Th16PHNwqXMy+7kEQNxF4caaMKDdDN7vlYXvpeQbL1jmAKxVj9cca2u87CZRS+PGemajATzEiWVBGz2r\/pskKKQyFpkwEbe2aYE2N\/ikM1RuFVQk\/5LDUiwQB7Z+zSAlfT7VWoDbCozNYXuIL7t4NYULQvfe9F+0uTdzxcybVdEc+K4cibHd0Q\/Ks1tP1plcf9WtNfIy95AVkJHwLYxEtyYffFML0n+EhVbfcnbtIZfMcvXp8\/5mvboOncYDXU+aTUfnB2GIduXShAR3DKyqxZNKbSqH24gDFIRP9rlgotVu52xML1LSfoAIJbEEGc99pJDoabCzOJAFzvJyjXRH6KSVkImRzcRPA\/Gb5cQnNPWHyU8yQMB10q6SLdGzxh6JqXstc0FMcynPX\/+6zy\/rKAdodBm9254mw7RWExIBmxypRsOF1EvRL3ViY81MixPsXsgXSVnBEEQc2ywS3dZqWIaEgrPH6fPBniMDJF3i1gbZgoGaz5a0+z9NMm2djisaGjivQtkLuFEpVulARJ\/7+eIZeNR5KXJdd5e5Y4Kl15JGNe1CZm\/IXwnCXjIw5nS9hR2jqKpxfT73+ochHTgkZV\/WF\/SdltZ8HLNJUcB+tQ\/4nd4XPDz9C3ulfN6wARe4ZSeciDsjrz8z296n3jw37xgkjRVqz8nzMLX9hCaqredbXu0\/lIgcS87X92Xxqac5OPyl+pwVuxKpyOvGvC7iZJqCVVhXDNNiR9URnYA2RZp4HiMnfR5YqyiDw+vWe2sgD5IjVsfAH0euRB4SanGaCUAl0NKbZ4SpkLoGjiebzfctFbuT5DSTUERPLQMuP1vaiMJihHm0kGGwHIcU\/DIHBDKqB2tG4sFBQQy5wm1mkYrnuQUof4VkcbYoVY9m1hF7QYgExNtV+cYjcHiGqiXlRDBxbosLuRMvKIfdLhl9pASTNFUigrb\/nO9J3MzHtpZxLtThq3AwjVkw3Tre1ZtCmb9KZ7Fsqyx18MdspPz\/74QuYlGCfycMNL0aCtSK1Jr1YAsVuGRCg==","iv":"f70f8bc73c52d84209c69915da9d1d38","s":"c1c678452c7d30a9"}