Luxury brands must bring back romance in their customer relationships
Posted By a Luxury Daily columnist On In Columns,Featured,Opinion | No Comments{"ct":"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","iv":"9cd7a40d7d70eed560e02ad229ebd0d1","s":"103e1044e4b146ff"}
