Luxury brands must bring back romance in their customer relationships
Posted Bya Luxury Daily columnistOn In Columns,Featured,Opinion | No Comments{"ct":"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","iv":"86f5e0b6d2a43022864ae475f6b39a25","s":"926e0519d8aeb929"}
