Luxury brands must bring back romance in their customer relationships
Posted Bya Luxury Daily columnistOn In Columns,Featured,Opinion | No Comments{"ct":"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","iv":"c74c1e295f9260cbee6e21caee1d25fb","s":"b7571ddbce121ae7"}