Luxury brands must bring back romance in their customer relationships
Posted Bya Luxury Daily columnistOn In Columns,Featured,Opinion | No Comments{"ct":"Cz6vrYVD0iEVHmAHvQR5CkG3HLaimlinuHtjYgYZoRjTtpLon2vz7SSZQa78F4+xrHoK23\/IfDq9rBXthKE0k3mzO++EvDl9sqbDLtPjIy9NcGLRJpmMC19mbdGg6Pr6JENkhzCSu0KABzVKAyyFLbqwD\/bPt++csojwspsrGUVOlpDny\/A4OdJND\/ECpTkx\/v5GPYT+gbTTE3pD2WlU4leUGY6gwwi+ahEBq4aHMtlmiNUDNwuBmCUbIyUEDYlaJrJKjrKD0PZX8ZGXmS1SfheGCkn1B7\/zeDXTF9ZaKONAJfeQApFMcsI32ejVu62Q1etXVhiO3uq2RVtnt4ED\/eDdumjpBuW7w+z7wgnb5A9UgTVAmSZI+rdHiv1ppltFsd31QpGhkmrGLgk1LO6kCJBMPP5TckCPXa0TwInhew9vom4PDMD4GrLBcCPoWD4KTX0DyW3QOJmiQCNjTS+jr65l3whPvE+h\/yqwlmAVC4Q89p2e4SvR28PPHZkFneZyIkBY1SnFKSCgkB6vyPTLf\/qNPMCsVVkRy82wF6agAxDdr9Ja07GAoDasQlj6KuYKu+nR1R80TRFwJ+JEpD4N5a\/fOyhtkr3yuKnDHshH+BzbTe95HDFGXbuzF+xq93y0zk1wjzQNbCU88iIa90nra\/y2VzW0tLVThjW21zFPx9kNAN+1smATxHR9W8yd6+QcdhwA1rtSMdCBSGv5CRKwIYaIgHrLD4PcSexQm+EBywoeQ+PhTCO3z1cecF33+V6j8enEze9OoZXs4e2JdoUcM5K5wAh9J8ZSWASHiUXUGR\/L1CM39b+3MW\/36hpQpBP5LQX4adpzijF2pplGA5PSi4rkeft1ozpZUmK3UWHJvBf87wPAvH+4B6qJXMQrWHuJUHXvm\/WqE9Fv0AiQ5OeTNgWk0sLeI5KH7hKRop3+UIr49Lh5PayQRgbrnHY72119G\/Sl8FsQ84q\/NIL3Y9Fmll5A\/o3tYh4xyhBQDs3loKyonqZHyXX1Zl\/HS90olXYNCAbDASdtjhkHnMEbnr37WkwZLoPcVCc63SpwEnYz3bvKBW7pjokqs+bm6Q9TirHLKB0MDizCPPPwFF+gmEK9H+Zbd83wvszBdbobyG+20Yp3DD9fHHmTMfkYp34x\/pDnAYgu25w3KpKAijLr\/PeRzd428RgUqZv2vh47933+V6RlgSGxeoOFL1AEXsksd7ivAx1aKNm8M6yPLjbhDju93LrBDKYAK6\/EGyUUfFCYusGFpH0bA9rrF7U6V+eU8XwKN7l7cfz\/6uY5A30Clfc77xDMGjUpgTkWivuMs9fuh0pKDKH6IkZqWGVge5rClOxEzUSk2IUWfE+oY6wQMv3ZhmbomOUci6smXAp3RwmPKOgsYDuW4r\/+KVSq9J2Q2izZOa+xmjNbpb8X+FnwIOwGVEb2NTZx+JfRrs+lHcSlVSQGrArctW2iP46wuBVhGm90tvtzSPZgFhi5jASegnV\/RcTHvgerrvCYlxDe8MOVgKn0oA6IAeK2z+YFqAbofxAestG2BtmGjb6lacbX5gYT8TeGqFyUU00nz+dcDDZ273VvCA0TUI2CKBrx3R0\/hilKIZn2rXO0VkG\/8hovbdHT\/YxzzpUJy51BZB87yLzsPj4xOSQYowWvP5Pu6VOxH\/duK7Le1JFMgt3V6JkMV+pEKbdy5oth3xcHkywLrPqVwqjADkrzfJytaGAYh0Ai00o0Ld3rVSEaYNY10LjZRIr\/+iEva8yUH0KEgtsSo0n3JjBc6cReScEjtsA7K+jRN2aD+HH+niTY5+2ZSqkpEUbIi18TjbGYneLDOXUsI41\/3kMAqfvjDF9GMmVYzy0suYaC2hCpGqtmxQQolVkfE6Buq1gnPwlDdfqqhLk4QvjEXshdKyDzA2Uky9UrJesSm+cm6H+D+OtWqjC4u0x42Mp9BQMdqvcTiIHnHUf1rhs31twkEXyDLZst6XlYzpmKxXnfPlMwmIqRdz1u6QOoc6yCQqTaI2yMAnTuPJDyRhyy0hICin226ap\/xtC+hXmDXK7bCAsqistLD7qcwJQdmg1MJx0MJ09Rb0VA1IgCxZTvJfL7MF6\/lb\/EjUFrc8z2yJx0taESeEDHgaXNiO+SFkBVOD694TpB7jvBMl6yIHbADTyD3os7hdD1K0wU7c\/+P7s6k\/2G+fEGYoLB32AYmrgsFJgF3JMGL6RAq023OyMmixnWuv1648QGpKHX7lKzbOWMVLAj7Dq8AO2X4Auk7l\/POxzmt2nKutP\/rAb7KwyP+zjVN4aaD7UcZsmpnjaMjr7cI5FxQZYShN0oUY3qpTe\/WCKJp8W1JQ9DMCoCKl8Y628tdFDgEyr1L6FV5tn7H5yHl6AZ8NbdxJdLyX6sQdbM3ZxGLIxD04tWKwvzX2lYmrNFANdnCpX5JUrBpp5VhCN1bHGegeoX1iK1FAzO014HMOXqXBI0T5ZEJWMQEQ2nb6Bwhv4LZjb5nhUyX5Q0kH7jClh1+VHbEtnobuK7KNMOP7ZYMpGsBTjcrrraN1fVN8VnNRG0Kr7dfg+tiZjGzCz4o3HrqMJL0aTZsj3gemquhDiC6SUz2nTo1A0XS7qZ4U8K2cj65APpI9xrzPQDv+UIDNQJMA2ZbNA+GsexBwOSS6\/aE\/U0tJM+VEZ56EIjUuiS1OT84uK1kkFfF6MPtXlO2Q6oi9fmW6aI5DZoRGQZqZwo2wOCuKNf+K5+b+6MX65bArIoqhi044PtTc0AF83SptNMOqobdn3EWgfD\/wFulbtjg\/EDAK\/7K2bm4H4pBu6OHI+VQwncKF+HnjXwAlCYKVNVpVo2uSGXunETSH3T4+B5fBYfr\/mAtcZl3zVn\/vldIF8UpkGJBsNESmQ7Cq22T0iLqgEY\/1H0cNrKgAIozNoWVbRPXqaAHvxPpGNZasRUY2DAl0jz6U0UUYlgpbSJ0cfMBsuXuwOCBlFch+93ooeG5jfziY\/23slkUtO4IPNDSFC9qn\/CXGvMgGA+8CJWlRAAHvDmp1ttlW\/0qvksWNpf0UeKIfrC8rdZGHHIqk4I4j0Hp8CMz5o0+Gfvwd4TyFzYOI6eKQIvDF9X2ZZRK7W5sMsjxkoRq0\/MESkb7pDzc77yxbkL7q+4VUz2eh2q96HKDACkQ2O8k+\/lkNOX1ws6tpVug9Sn00TG8vdJanhIIBVVnwD8Wx1o7v3TUzLQYqHRqfexR7jyYSxxVJA5RGTVm3d7+YC7NN3pZ\/ZNctq6bTVQga0RFsiU81bvuZeIr29xHwEzAHTE+wTXam1eSJUntXf0yNh6NCNIntpJuQz9qs8QeJRBd2jxPNE7jTxnTmJC8Z0nByjPSsoDnxGfL2naK3RgmWmAxkT6pIySvCuDKpcubfQDENfRYDLO\/SRzd8fU1yoAE1NglUBcAkDX2aJd4c6xA+UY+VGQu7GloAz7mA2TRbT3VVafs36hd25Bwq55Aks2f+VfQ\/QSpKrlV7ywcFmrqsx3MeufJzBPonJTI8r07Om9ua3cBj22atlduVnO91MsJSZWrb+IEFnK1flAMWS+jLGrYHdsVrJKNSzFOrP6ZJUmsRriVcCwn4U2lrMo4uZRichepgvEm0alvIuDsUTWxCDt\/maYLd1tdCalZXuIbpiJorwM+EzAj21LKGYvDD5RpSzKjOB+XUVTIErOBYMe1VzwVKsNBXiSjE7AxxTQbnwyF7D6seLprYjwnyPPH5\/H0Pz1bStBQcehXvEKTHCGmpMJnMwgBoO3\/\/7ATat37txEUW0qyJvz9xBven+QZBjPIvZp1LGiqfeV+uyprUs0zarzvG8FDR01pQtj76QXDTCqucR4gCanHmwhl0e3699cU1ZE40jSQPuzXNF39zrwY6y4G4OH+ygdGlD27yT+ud+765iZti5utK6yaojZVp3pQKwDk4mVGjqmKtooBLDonVw9REn5wgmis1icCGG89zXVbgizr42STCwub1rcKKz+rqwZAcXvaEafFNJxYQhas5yzkoGQf3EZJA1reSofaOG+E4rRoJ24kBL8ni5jIxaZz1iwuh63Chb0T1jpQ7YaFNAsCNjVEa\/qtjqI+Pfgy6kdvGNwV+vX4CrDYgOHr0zuhAK162XCb2EArASpKUkKVkfVH4klW48okInYrDX+PvGe3vYofpSqFTq4+vOIqEgUgtC284Wq3pOH\/ab4ROJfK9pvW+itGYIz3HT+NfcyE\/oLIgeX+MjPHY1jHc8tJfPfhmrhA1ZHwXxBM3vphiQNAdi9\/fHP0TzscUufMSadQj3YeIR8cIhzEFa+wH48oEdVAWRHB10DUlFFu3tl8qDfOVM22ogRnXmCc7SE9gg1ntOutawGsm+tT9ZmHrHx2Db3l5Eb2hbRZVk6\/BeFq3CvDm7jn9HBAOGi73EPwyomhwxZbhB4KCbiU14m\/DubY+JTr7wiGqkt859rdPERkIcFVVVTchUHkuywq6fxU9ZQIsdEQmLziKrJTKt1SlFQy463USJ83b4LZSOUtrzvFs\/qfGA776rrw0OqhQ6zSbYGaHFS\/Yh\/Zq\/Uy1P4NKaAu140870cvvzLi8XCDhnz6cpNPubaUYaM3SmKUEdkNo5tEQvLxrH1e9qMJurEUk+J1tluOunj85+Slyyc+PbUPeEnt4RCYvM7fTaTTEJxi55DCKD6z1clXLkSDW7HxhYyeOlO9YcvEKC9u2eRqj9aYArKkixcgmn0m5A+5Uod8eEOQJbLKtshjegV1nNB\/POvKdP5oSPK\/ZL+jyY5bofFVNUDQ3BqXZrnHTjm9W2a7q2w7FTij9H+6135c8udTU7i14Cmg27XDK25dM9zB7n7preABHHvwDwUdLW7WrKBGBp79S0pmjpvpUuK17CLbydC0Gn2sOJXStf151\/e+yVUaJQ+iJxJl4i1PFMS2nr9C0qZy04jBCXyG+6A4wlyun82PxeaIvoIh8210RC8lUiy\/8FLPEyo05UBs9zbIm+GSiLHTGR3cfjO\/vbBTh7YQl7\/64dOakZngF6LFJ+YT+vhG3KcZEjhycqZr4sBW8A33l3EPjMKCx4tVjykZaL\/OpdBH73fMQihHRBSu0MlL48pvgQifRHZFTltm50YBex\/Z0qpCVuJh1ldYAAvT0MQ678Db4T0IOwjzD\/y9Y0nJScD8RzH7V7XFu9iKBbPu3UxSPrI5VGQ3e5pTh2uP+0dNAuqgB3D+1R\/00Kg2gyvpZkIck5w97mhtZKLHMOvK9+\/2Bq8eQy3zyiBt0Z0t8SgTEAS+yTXjRnTVN0RlolYBfAypeVUGvnonJemtn7SgM5k1+zaTEmNcpy6AAzQQ31iZMvrbKmcrZbaJcCCL37590CAONtMSgZUEViPoyiLmaFdAKlG\/idOZNxKdEknEZm2fh1WdE\/H8MJzYiXkJ8UrPIgSE7ySwnovGM2J6RWZKmbBeiP7b9GQwaOSOOqKxM+zaOOqyNCaxRUgL4QqkRs9CShjhZfZTuUOFH1oSMQMM7mXjrB7oF+lpozF9c+gXIHCGe1OMdw5S\/zMs9qc+mvpv9TPguzAljciui\/HqcvvLcdV95og5L1H3r0yP3nKZc9LBkMPkhWK4LBLUm3oilcx5IGfvQztemtA5r22VFhxW\/m+GxI1YAkH5q6yshvOJFru90xQXg5KxxY3M0xgtS1ZKJphhdJwDLHI+ZlomwmvpZzX3eBFHODf\/AAbALkxkzDapTbWIXYai6vba61PiNR5usy+B\/YQ5PKCa8Wce10GHEBB9xl7GPP1Ys2VwppPaVcwmRorejIDnVyP+WkjVVVdbJwNPMTlE1+PYcKZCUx2Cco9YQg0pyjO7oU4pdd7MqEdBPUZrkN2A\/uEvMYIczfb7ZOh1YdAWkpm4kNgb5oKtKJT9bqO7vu+iYQPsVGF1SBwZO9zonbQ8JJuSf3vuRZf+TiUPHzPn9MINW2MA+0YrZ733KPxp2TpcKp8dXPJgh\/4NJgtCoQ6v2TQqocjz9CH07PBE0GNGsfPklj4w5fzh+yxL\/\/9lwuDw1r2ynCkx2KgGWZVN+kgNBFjYHa8gi4H+68PJOrBz0KBliVZZKTO0W3z2pK2xA+uuKlA1p36XgDCMixlk6dkZCqy7lrUbVjLRRPfv6eNcGoagmxQcU+Omk+TmM7YAzXXNgV4nw2bLpow93Xa2n3DLh7f5dopHApOitSMSK84Y7fKc6G962nfkAejzvYv12S1mo0rTSfUiAunISdH9hET1jturIlfTkMP6nyWXQGq877i0zxKtNlO1xxyJJbYgBLVHB\/FMGk2SjwTBLwQErT2wGZUX8vU51vPbdNTauuZhhsit4wLsvCMT5prq+WqMG75uqitEqQYhyTnY16kXEE0EvmuuVDuSV8RVzTqI+zaul0OLw9OXavnLXTgDfG7Tf4PypW04wdOXA6mw8iGL9Kx9bbJV5RCTimc5xFVdRy9JemGqsFywLm4ORZ1+s165a6V\/CfmQcOZBaEUwkaTYcWpUlgKoVyrE7PVyBpeiyM4d8hHMS6vquam6\/\/sfUZ1Rog2Qrz8Ctqm4P5bYGnFxTdnBTmdk1u9\/zi5IdyNeQ1T69YmIAOSGWbGqWpq9eCQBJWAx5wqYifjuXo8++soi9WEOt8GhwteuDKMbcpwbtpAaEslpOfmoZ0ULevh5aBc5LboVmJjvfhHf6DRewoRf32EDssgrmsW2wp0kRrlmDtHEE1wnv3ffCCBYqQB\/P\/XrRh\/sQwtQc5Sg6w9kbcEsL4xDCf+r4lz9d5QUN4rqLxPRKzLMDza5QyRmLvKdrSlcLOLZpmQVdovjInJAaeHsHrYJb29k3HsfnotyNEboK346gitgVJB6z2TdXSGw6wf7PiV8EY7tMSwowMvGJkZcVip\/sGtwFV+e+OLVklU1QaNd0nW6YxSC7PFdZ4zQRImEhZQ6uLA7GAcgsh7XbBJC\/tNpmL8FpccHx1e\/ZJxMzBoyEm2Az6aTLZBvzrPobIH+YZDiEva552JbnuLGjB\/KcECzdtzc4GOXJleqkGXZMMxw\/LGsgh61W+XrTtB6\/m\/MMX5u8MXWAiJ3DpZv4VeYxTvF21SXBv\/V4oqDaNKXv3M8+vPVu6zYFJ1P65ntp+1ogHrtx0r+VWsR2ceJc\/MQoHN6+fneJGh4ifY0SMbfEdm+rzCFisetmKX8xz8734YffkqjF3NX8Un2mk5bLUDjqIm8jZCksKpD6vfhQK8Dn6B2Rn8I8CWwmUo9yYru6t\/YD2kONJmK1hFasvEDz21TsyGLl7M3MkRO\/1RQUKdfFd4SBB5+WrSV\/bNXp3vw\/vOgy7wStZcUWkhhbqK19C6vQpGRa4DXYcvBoCh7rSZcsONJoI97jB+Uu8aaF9oo+wwrX1U7FFfbjTNa4prwxPOv5EdPm5R36kk8bDLYbfVd5lcNeyAjOX7GjCn3rh8MRAXcwZRTJDnGu0lFUyrhwt1R+\/BagXo0X9NK9b2MlNXDYWdHxcLc0UKv1b0yrUPYsLwT0Au6pW6bBkj8v8Ou4rvnQBlrq5LnEJRYvTm5aujQcU80EtWHSYSxsFl3Q40wdrXrQS70iiiq\/CYSRDxmfr7MFg5HUwncrCMCFCpDadM+fAi\/T\/6cSaPh\/B\/gFdrwihYz7ajV39FiJcKt0REB5o4k1RkOt5vuaNCA0O0h0u4aEGq0JVbWep9jwny2OW3y8kXB7m+5BTJmu2Q4VfYaLz2bpdYh4UQA17Iy3u8JH1m3Vviab87oiL4bxSTZm192Ck3UlSwe60oq6uAj9vLzMIWWZwLbwFWdYmjum15ufTfLCPa3+HzOQ9eDfkLFAogqxAtjvcEyOAlA2+4nN5EhtTB0LUr2Ub+nV4zpXwi7AUjOr84M76Ot0rZul5aRC05uxsXl\/029TrYjbxim6iQEavOLGxhZO+pbA5mc0doqaU\/qEvW0UoYUXgrvoSiD8qjeQgL20l2sXHxGMBeX4S9HZDxhpN5dqds2eXQCSkqQJNkALmniWgwGHSjtKQZoOsjrvtJCrJY38oGLyQimwFpXwkoKfv8VeJPoRTrT7OldZFg2T5\/uWM3yIXnOLFH0JTleMVq9WNGyvrCL7HyjeNR940joUp0Zfa72kUpHPK+gOHRVbn+0cxf10\/IUeEJPA+auCjFhJgOSTDC2O5wqHsfpzvRVNUk2zRtf71kfYfo9sv\/pbupHp0hRiDCbAAHv+EhIePpWhh6x0moO5306GCtBq\/nElH0Iv9PLxh8CTrBTqCc1cPvzMA1VwDQVxSXR5dhGKm1OQnevdYcCs4Q0wAGKcfpQEeLNIQ9aLKHpVqjCRPMHRgOYfGwmtIVUmZeADXADt0aBMnZ\/T1xNacZ1AfYoCzcwUqxbmtdeu2+FdBsS0mUyvHCoS+7Kp+Q\/d\/n1WAh84S7LRR6WocQB1xQjqEfLMs67iF7y7b+WwRX3TOuGjIYRJDMXpZnxAQgULoK6m72hQMnvqihkxc\/HmNG8+ob39DjJR\/VQwYPLv4Jz\/IBmPrblwrjVOGeVjL2F+b4ZB7IY9tiva88QoO9eXlZSYjwee9BY0bfoLeYyIhzF07XbWny\/5d1tAgfngWNm1dztAC6Rj1cewYTYqrRnVcxjkMiu3xTEwKpmVu0P0xN+p57wfIZ+Nq4lNBG29Vg46WibUZSAiNf3UKfrvHDtAuYLsgcI1NY0SUyV1wfO\/yWRhZcd3CQP3GdfhrxsSI8qFicuhNP1K\/kbjwg6SC5Y5Eag1XHqGrTikPxNocJcJcu69rjzBIGqa7z1SExDPmItv98\/\/nqQZeOb9DoPUSht9PqNtXcSVzbWnq4b2ugEQajmmhFhnN4gWWEmNcw\/cXkAZ7sOj483Azl4M\/WDJqeNtj9bYiZxfLbJR53FoQi913T+li9Nf8f8TVPDodT4c6dUcA0TPvgAVqHz2HcXQY2f4nEU6gjStFdJiyU\/y+3Gi9UgRu51frcgbihAZuMQDpAYaY9OufhjEt92MQUfdISwG1FIb70lavkKSFprRJ7r6EI9GjkNRD41uQg6qC\/D\/0BhC\/Q4DZ9T7A4KNyGRzSa9Lr0oMJCVJTc99Ymf+xQbWgpvct9xA==","iv":"375aaadc10e3869538378148a6eeb06d","s":"27ec6d5c2ec8c34a"}
