Luxury brands must rethink how they measure customer satisfaction
Posted Bya Luxury Daily columnistOn In Columns,Featured,Opinion | No 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yKescTt2JgBbvuCD\/294xO8L8byMceKUrQy23RVmA3o\/1EYAjjTu78d6Yz+OkPnmjD2JGTMpUrx\/lJXoYqTbJCt8vVXXgR6quX+uycXkTA5\/GOtZeBhAhI41pRGYllDvJAZ3pm3Ep0r6xbL4BP8NjRfb1BD31DHu0Yq3Sxw3MX6Hw\/ejux0GNj3FoWaikPyweqK5cUmMk6Fh01jbt1slm8DuK+vWqdpMcxRTUSpaZNEV3F3mImb7eIyaje7yKqBXfXzCZb9tTrz\/AH+J\/v+EcGnDgBwLKA7AiAEOBoHkc9+KsQ==","iv":"a0a15cdcd61f635fd684dd64f7a2f6f1","s":"f45de235723e538e"}
