Luxury brands should not be afraid of CRM
Posted By a Luxury Daily columnist On In Columns,Featured,Opinion | No Comments{"ct":"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","iv":"eccb0cbe77d0747e313f41c44aa7b003","s":"82e09bac5e692e44"}