Luxury brands should not be afraid of CRM
Posted By a Luxury Daily columnist On In Columns,Featured,Opinion | No Comments{"ct":"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","iv":"f0e4dcc4148e0f8b5df3d6ea873af024","s":"cafd21344ead5b0a"}
