Luxury brands should not be afraid of CRM
Posted Bya Luxury Daily columnistOn In Columns,Featured,Opinion | No Comments{"ct":"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","iv":"8d2f4e8a7faf518daebc7271a2b33eb3","s":"e0d38d7051ae0c36"}
