Rafael Lourenco is executive vice president and partner at ClearSale
Luxury ecommerce spending patterns are different now. Is your online store ready to handle the changes?
Posted By a Luxury Daily columnist On In Columns,Featured,Financial services,Industry sectors,Internet,Mobile,News,Opinion,Retail,Software and technology | No 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","iv":"9c9a37eb665a086966f2a67ba0f61a55","s":"7cd23a8d18f0d54d"}