Rafael Lourenco is executive vice president and partner at ClearSale
Luxury ecommerce spending patterns are different now. Is your online store ready to handle the changes?
Posted By a Luxury Daily columnist On In Columns,Featured,Financial services,Industry sectors,Internet,Mobile,News,Opinion,Retail,Software and technology | No 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","iv":"a7005f34fb93f8838a74ec8853bf1335","s":"88baf24d5c76e0c3"}