Facade of Nordstrom Men's Store at Columbus Circle, New York. Image credit: Nordstrom
Luxury must marry old-world service with new technology
Posted Bya Luxury Daily columnistOn In Columns,Featured,Industry sectors,Opinion,Retail,Software and technology | No 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","iv":"48df5ea8b36d506817bc200659763a2e","s":"83bb0ba4b5ca812b"}